Mia Bell
40 Brougham Street North Melbourne ,Vic
Summary
I am seeking a position that enables me to work 20-30 hours and I am available every day of the week. Aside from work I study a Bachelor of Fine Art at Monash and will be completing my third year in 2024. Since graduating highschool, I have had much experience in customer service behind bars, within office spaces and in retail.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Bartender
Forum Theatre
12.2021 - Current
- Responsible for bartending to 1000+ patrons in a fast and enthused manner
- Maintaining a knowledge on the extensive alcohol sold at the forum, ranging from local craft beers and unique spirits and a prestigious range of wines
- Collaborating with a large team of fellow employees to swiftly manage lines and maintain a clean bar and stockroom
- Withholding a RSA license and controlling an intoxicated crowd
- Diversely worked as a private event attendant, including formal food service, waitressing, and bartending
- Completing shifts at the additional theaters within the Marriner group (Princess theater, Regent theater, and comedy theater).
Bar Staff
Troika Bar
06.2022 - 12.2022
- Working in a small local business within the booming bar district of the Melbourne CBD
- Building rapport with regular customers and forming close relationships with my boss and coworker
- Working 10-12 hour shifts in consecutive days in a row
- Learning the foundations of hospitality in the Melbourne's thriving bar scene.
Customer Service Representative
Coles Online Campaign
02.2020 - 12.2021
- Full-time position, 45+ hours per week
- Fast-paced and rapid work environment that required wider knowledge of the company
- Informing and educating customers on the probe clientele
- Being thrown challenges and difficult conversations to solve under pressure
- Over the phone customer service to assist Coles Online customers nationally
- Working in an office space requiring clear communication with other peers and team leaders.
Sales Associate
Mecca Jewellery
12.2019 - 03.2021
- Attending to customers and providing an in-store experience
- Understanding and learning to make a unique and easy experience for a customer
- Building relationships with customers and opening up conversation to meet sales expectations
- Meeting sales targets
- Restocking the shop.
Education
High School Diploma -
Melbourne Girls College
Bachelor of Fine Art -
Monash University
01.2024
Skills
communication
fashionable
problem solving
friendly
organised
creative
adaptable
Certification
- Responsible service of Alcohol- RSA
- Working with children's check
Availability
Available every day of the week
Personal Information
Date of Birth: 10/22/01
Address: 40 Brougham street, North Melbourne
Volunteer Experience
Monash University Museum of Art (MUMA), 03/2021, 12/2021, Non-paid volunteer at a public art gallery, Welcoming visitors and providing them with any information required, Communicating with the office if any customers have enquires, Taking care of the gallery space and maintaining a clean and accessible place
Timeline
Bar Staff
Troika Bar
06.2022 - 12.2022
Bartender
Forum Theatre
12.2021 - Current
Customer Service Representative
Coles Online Campaign
02.2020 - 12.2021
Sales Associate
Mecca Jewellery
12.2019 - 03.2021
High School Diploma -
Melbourne Girls College
Bachelor of Fine Art -
Monash University
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