Mia Brown
Gold Coast,QLD
Summary
Proven track record in enhancing guest relations and order accuracy, demonstrated during tenure at Nutrition Warehouse. Excelled in team collaboration and problem-solving, achieving challenging daily objectives. Skilled in using clear communication and upselling techniques to boost customer satisfaction. Managed to uphold safety and efficiency, showcasing an ability to adapt and thrive in fast-paced environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Pick Packer
Nutrition Warehouse
Gold Coast, QLD
01.2024 - 02.2025
- Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
- Packaged fragile items with protective padding to prevent damages during shipments.
- Labeled boxes and placed in outbound collection areas.
- Lifted heavy items onto pallets with a forklift or manual pallet jack.
- Promoted workplace safety and smooth production by keeping workspaces clean, organized, and free of hazards.
- Fulfilled orders quickly to accomplish challenging daily objectives.
Bayhost
Top Golf
Gold Coast, QLD
11.2021 - 12.2023
- Maintained a professional attitude while working in a fast-paced environment.
- Cleaned tables and chairs to prepare dining area for next customers.
- Trained new employees on restaurant procedures and plating techniques.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Checked that all orders were accurate before delivering to customers.
- Assisted in stocking inventory, setting up workstations, preparing mise en place, and breaking down stations at end of shifts.
Pick Packer
Wurth Australia
Gold Coast, QLD
05.2021 - 11.2021
- Stamped price tags on merchandise, referring to official price lists.
- Read orders to verify attributes and quantities of merchandise.
- Tracked outgoing orders to provide shipping status to customers.
- Packed and unpacked items, checking breakables before stocking on shelves.
- Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
Front of House Staff Member
Smokey Pallet
Whangamata, NZ
01.2020 - 01.2021
- Upheld company standards and values, representing the brand positively.
- Replenished supplies and organized food preparation stations to maximize productivity.
- Greeted customers and answered questions about menu items.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Monitored dining area to ensure optimal guest satisfaction and address any needs or concerns.
- Bussed tables between courses, loading and unloading trays to expedite service.
Education
High School Diploma -
Waihi College
Waihi11-2019
Skills
- Order accuracy
- Guest relations
- Team collaboration
- Upselling techniques
- Problem-solving
- Clear communication
Certification
- Responsible Service of Alcohol
- Cert llll in Personal Training
- Blue Card (Working with Children Check)
Timeline
Pick Packer
Nutrition Warehouse
01.2024 - 02.2025
Bayhost
Top Golf
11.2021 - 12.2023
Pick Packer
Wurth Australia
05.2021 - 11.2021
Front of House Staff Member
Smokey Pallet
01.2020 - 01.2021
High School Diploma -
Waihi College
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