MIA BRUMBY
Richmond,VIC
Summary
Goal-focused yet charismatic professional - driven to exceed revenue objectives and drive business growth. Excellent networking and lead development skills. Dedicated to providing innovative, effective business plans.
Overview
9
9
years of professional experience
Work History
Account Manager/Senior Sales Consultant
Comparify
Melbourne, VIC
03.2024 - 11.2024
- Monitored industry trends and made recommendations for changes in strategy accordingly.
- Utilized problem-solving skills when dealing with difficult customers.
- Provided technical assistance during product demonstrations or presentations.
- Maintained accurate records of all customer interactions in the CRM system.
- Solicited feedback from customers on their experience with products or services.
- Developed strategies to increase revenue from existing accounts.
- Coordinated with internal teams to ensure timely delivery of products and services to clients.
- Created comprehensive reports on account performance and presented them to senior management.
- Analyzed client data and identified opportunities for growth.
- Managed multiple accounts simultaneously while meeting deadlines.
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
BDM/Senior Sales Executive
Aus Compare
Melbourne, VIC
11.2022 - 03.2024
- Provided technical advice and support to clients regarding their superannuation entitlements.
- Processed applications for superannuation withdrawals, retirement income streams and death benefits.
- Researched and responded to client enquiries relating to their superannuation accounts.
- Monitored compliance with relevant legislation, regulations and industry standards.
- Identified new business opportunities through research, customer feedback and industry analysis.
- Developed and implemented sales strategies to increase customer base and revenues.
- Negotiated terms of sale with customers to maximize profits.
- Maintained accurate records of sales activity including customer contacts, orders, quotes, and payments.
- Established long-term relationships with key accounts by providing superior service levels.
- Developed training materials for junior sales representatives on best practices for closing deals.
- Developed and executed strategic business plans to increase customer base and revenue growth.
Recruiter
Allegis
Melbourne, VIC
03.2022 - 11.2022
- Explained job duties, compensation and benefits to potential candidates.
- Facilitated job application processes for qualified candidates.
- Monitored applicant tracking system actions to support hiring deadlines and streamline candidate experiences.
- Created and maintained positive relationships with hiring managers and HR business partners.
- Trained and mentored newer recruiters in successful strategies for interviewing and qualifying candidates.
- Sourced and screened potential candidates for open positions.
- Advised hiring managers on interview techniques and selection criteria.
- Provided ongoing support throughout the entire recruitment life cycle processes.
- Created reports on key recruitment metrics such as time-to-fill and cost-per-hire.
- Collaborated with hiring managers to understand position requirements.
Senior Sales Consultant
Compare Club
Melbourne, VIC
03.2021 - 03.2022
- Comparing customers products to other products on the market and selling them a different product
- Emotion selling
- Listened to customers to understand needs and refer to optimal services.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Maintained productive relationships with existing customers through exceptional follow-up after sales.
- Increased revenue by skillfully upselling and closing customer sales and driving product benefits around client needs.
Senior Sales Specialist
Candlefox, Learning Online Pty Ltd, SpotED
Melbourne, VIC
12.2018 - 03.2021
- Streamlined operational efficiencies by developing customer service protocols and standards.
- Maintained strong understanding of competitors mission, offerings and presence in assigned territory.
- Achieved client loyalty through quality, productivity, service and proactive management.
- Participated in incentive programs and contests designed to support achievement of production goals.
- Optimized sales volume by managing accounts and building rapport with repeat customers.
- Improved profitability by developing pipeline using multiple sales penetration strategies.
Store Manager
MIMCO Crown Casino
Southbank, VIC
11.2017 - 12.2018
- Assisted in overall day-to-day operations of store including continuous development of effective store associates to achieve desired sales and results
- Trained over 10 new employees in inventory practices, POS systems and product knowledge.
- Worked two Christmas periods and trained all Christmas casuals.
- Recruited, interviewed and hired individuals demonstrating passion, dedication and added value to the team.
- Performed daily activities in timely manner, including managing housekeeping and inventory needs of the store.
- Led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
- Improved profitability by executing daily, weekly, and monthly floor plan changes.
Senior Sales Consultant
iSelect
Melbourne, VIC
02.2016 - 11.2016
- Maintained productive relationships with existing customers through exceptional follow-up after sales.
- Offered product and service consultations and employed upselling techniques.
- Maintained client satisfaction ratings by offering proactive resolution ideas while driving actionable responses to questions, concerns or challenges.
- Stayed current on industry trends and changes and participated in professional development opportunities to strengthen product and service knowledge.
- Priced out products upon request of customers.
- Demonstrated products at customer locations, answering questions and redirecting objections to close deals.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Provided advice to customers regarding suitable product selection.
Referees
Upon Request
Timeline
Account Manager/Senior Sales Consultant
Comparify
03.2024 - 11.2024
BDM/Senior Sales Executive
Aus Compare
11.2022 - 03.2024
Recruiter
Allegis
03.2022 - 11.2022
Senior Sales Consultant
Compare Club
03.2021 - 03.2022
Senior Sales Specialist
Candlefox, Learning Online Pty Ltd, SpotED
12.2018 - 03.2021
Store Manager
MIMCO Crown Casino
11.2017 - 12.2018
Senior Sales Consultant
iSelect
02.2016 - 11.2016
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