Mia Bryden

• Resolved customer complaints with professionalism and promptness.
• Trained new employees on company policies and procedures to ensure compliance.
• Provided constructive feedback to employees to enhance overall productivity.

• Enhanced customer experience by delivering exceptional services and resolving issues efficiently.
• Conducted regular performance evaluations for team members, recognizing achievements and addressing development needs.
• Established and communicated clear targets and objectives to all team members.
• Fostered positive relationships among employees to improve company morale and encourage retention.

• Tailored 10+ lesson plans based on specific age groups, aiming to increase understanding of sports at different age groups.
• Delivered fun and engaging sports classes designed to improve overall health and fitness levels of primary school-aged children.
• Assisted with marketing and promoting the Gecko Sports program.

Developed strategies to enhance student motivation and engagement in learning activities.

• Fostered a positive learning environment through clear expectations and consistent support.
• Delivered one-on-one tutoring sessions to improve students' reading fluency, accuracy, rate, expression, and intonation.

• Engaged in ongoing training programs to update knowledge of company policies and procedures.
• Identified customer needs promptly and efficiently, enhancing service delivery.