Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mia Cahill

Summary

My name is Mia Cahill, I am a 19-year-old undergraduate Psychology student at Griffith University- Gold Coast. Currently I am working as a retail supervisor at Carlos IGA Tamborine Mountain, this December will be 5 years working there. I genuinely enjoy connecting with people and applying my interpersonal skills to real-world situations- whether that’s assisting customers, supporting colleagues, or handling challenges with professionalism and empathy. I’m someone who learns quickly, adapts easily to new situations, and thrives in roles that encourage personal development and meaningful contribution. My goal is to continue growing both academically and professionally, and to apply the knowledge I gain through my psychology studies to future roles in people-focused environments

Overview

5
5
years of professional experience

Work History

Supermarket Retail Assistant

IGA Supermarket
12.2020 - Current
  • Assisted customers with product inquiries and provided information on promotions.
  • Processed transactions accurately using point-of-sale systems to ensure efficient sales operations.
  • Maintained clean and organized store displays to enhance customer shopping experience.
  • Engaged with customers to address concerns, ensuring a positive shopping environment.
  • Ensured a positive morale amongst coworkers.
  • Supervised register staff and assisted with their enquiries as well as training.
  • Handled returns and exchanges professionally, adhering to company policies while prioritizing customer satisfaction.

Holiday Retail Worker

Sideways Surf Outlet
10.2024 - 01.2025
  • Assisted customers with product selection and provided exceptional service to enhance shopping experience.
  • Managed inventory levels, ensuring accurate stock counts and timely replenishment of merchandise.
  • Collaborated with team to maintain a clean, organized store environment that met safety standards.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.

Education

Degree of Psychology - Psychology

Griffth University
Gold Coast, QLD
03-2027

No Degree -

Tamborine Mountain State High School
Tamborine Mountain, QLD
11-2022

Diploma of Business - Business

Axiom College
Online
11-2021

Certifacte II And III in Health - Health

Tamborine Mountain State High School
Tamborine Mountain
11-2020

Skills

  • Customer service
  • Customer assistance
  • Patience and empathy
  • Time management capabilities
  • Handling stressful situations during busy times
  • Adaptability and resilience
  • Conflict resolution techniques
  • Team collaboration aptitude
  • Effective communication
  • Multitasking
  • Emotional Support
  • Health and Safety Compliance

Timeline

Holiday Retail Worker

Sideways Surf Outlet
10.2024 - 01.2025

Supermarket Retail Assistant

IGA Supermarket
12.2020 - Current

Degree of Psychology - Psychology

Griffth University

No Degree -

Tamborine Mountain State High School

Diploma of Business - Business

Axiom College

Certifacte II And III in Health - Health

Tamborine Mountain State High School
Mia Cahill