Mia Carter
Parkville
Summary
Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.
Overview
5
5
years of professional experience
Work History
Team Leader
Boost Juice Ballarat Stores
11.2019 - Current
- Working at the 4 Boost Juice stores across Ballarat for approximately 4 years with position as a Team Leader for approximately 3 years.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
Babysitter
Babysitting Families
02.2024 - 06.2024
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
Education
Bachelor of Law -
Swinburne University of Technology, Hawthorn
Ballarat Clarendon College
07.2024
Skills
- Customer service: Maintaining high standards of customer satisfaction
- Team management: Managing and delegating jobs to the team on shift to ensure efficiency of the workplace
- Leadership: Ability to lead and motivate others
- Communication skills
- Problem solving
- Attention to Detail
- Team motivation
- Teamwork and Collaboration
Awards
- Academic Honours for VCE results completed in 2023 at Ballarat Clarendon College.
- Vice Chancellor's Scholarship at Swinburne University of Technology.
- House leader in middle school, at Ballarat Clarendon College.
- Team Leader position at Boost Juice Ballarat stores.
References
Sam Haans, Partner/ Operations Manager, sam@boostballarat.com.au, 0419 016 479
Timeline
Babysitter
Babysitting Families
02.2024 - 06.2024
Team Leader
Boost Juice Ballarat Stores
11.2019 - Current
Bachelor of Law -
Swinburne University of Technology, Hawthorn
Ballarat Clarendon College
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