Mia Couzner
Adelaide,SA
Overview
1
1
year of professional experience
Work History
Administrative Volunteer
Lost Dogs of Adelaide
Adelaide, SA
07.2024 - Current
- Communicate with the community of Adelaide, and Search and Rescue volunteers.
- Create Facebook posts regarding missing, found, and sightings of pets.
- Respond to messages and emails in a timely manner.
- Work as a team with the community to reunite pets with their beloved owners.
Casual Retail Assistant
The AFL Store
Modbury, SA
06.2024 - Current
- Handled customer inquiries, complaints, and returns efficiently.
- Assisted in setting up promotional displays, signage and window displays.
- Answered phones promptly and directed calls appropriately.
- Processed payments using cash register, credit card machine and POS system.
- Organised storeroom items neatly on shelves according to size, team or type of item.
Casual Retail Assistant
Spotlight
Clovercrest, SA
05.2023 - 06.2024
- Assisted customers with product selection, answered queries and provided advice.
- Operated cash registers accurately to process payments and issue receipts.
- Processed refunds, exchanges and other transactions in accordance with company policies.
- Maintained knowledge of current sales, promotions and special offers.
- Assisted in setting up promotional displays for seasonal events.
- Supported colleagues in completing daily tasks efficiently.
Work Experience
Vets4Pets
Mawson Lakes, SA
07.2023 - 07.2023
- Performed general cleaning duties such as mopping floors, and sterilisation tasks.
- Assisting veterinarians and nurses during consultations.
- Adhered to all safety protocols while performing tasks within the clinic.
- Initiated friendly conversation with customers to determine level of assistance required.
- Used product knowledge to suggest items to match client needs.
Education
Completion of SACE -
Endeavour College
Adelaide, SA11.2023
Certificate II - Animal Studies
TAFE SA Gilles Plains
Adelaide, SA07.2022
Bachelor of Science - Veterinary Technology
University of Adelaide
Roseworthy, SASkills
- Customer Service
- Order Processing
- Money Handling & POS System Operation
- Teamwork and Collaboration
- Product Knowledge and Recommendations
- Positive and Professional
- Animal Handling and Husbandry
- Organisation and Punctual
References
References available upon request.
Timeline
Administrative Volunteer
Lost Dogs of Adelaide
07.2024 - Current
Casual Retail Assistant
The AFL Store
06.2024 - Current
Work Experience
Vets4Pets
07.2023 - 07.2023
Casual Retail Assistant
Spotlight
05.2023 - 06.2024
Completion of SACE -
Endeavour College
Certificate II - Animal Studies
TAFE SA Gilles Plains
Bachelor of Science - Veterinary Technology
University of Adelaide