Overview
Work History
Education
Skills
References
Timeline
Generic

Mia Couzner

Adelaide,SA

Overview

1
1
year of professional experience

Work History

Administrative Volunteer

Lost Dogs of Adelaide
Adelaide, SA
07.2024 - Current
  • Communicate with the community of Adelaide, and Search and Rescue volunteers.
  • Create Facebook posts regarding missing, found, and sightings of pets.
  • Respond to messages and emails in a timely manner.
  • Work as a team with the community to reunite pets with their beloved owners.

Casual Retail Assistant

The AFL Store
Modbury, SA
06.2024 - Current
  • Handled customer inquiries, complaints, and returns efficiently.
  • Assisted in setting up promotional displays, signage and window displays.
  • Answered phones promptly and directed calls appropriately.
  • Processed payments using cash register, credit card machine and POS system.
  • Organised storeroom items neatly on shelves according to size, team or type of item.

Casual Retail Assistant

Spotlight
Clovercrest, SA
05.2023 - 06.2024
  • Assisted customers with product selection, answered queries and provided advice.
  • Operated cash registers accurately to process payments and issue receipts.
  • Processed refunds, exchanges and other transactions in accordance with company policies.
  • Maintained knowledge of current sales, promotions and special offers.
  • Assisted in setting up promotional displays for seasonal events.
  • Supported colleagues in completing daily tasks efficiently.

Work Experience

Vets4Pets
Mawson Lakes, SA
07.2023 - 07.2023
  • Performed general cleaning duties such as mopping floors, and sterilisation tasks.
  • Assisting veterinarians and nurses during consultations.
  • Adhered to all safety protocols while performing tasks within the clinic.
  • Initiated friendly conversation with customers to determine level of assistance required.
  • Used product knowledge to suggest items to match client needs.

Education

Completion of SACE -

Endeavour College
Adelaide, SA
11.2023

Certificate II - Animal Studies

TAFE SA Gilles Plains
Adelaide, SA
07.2022

Bachelor of Science - Veterinary Technology

University of Adelaide
Roseworthy, SA

Skills

  • Customer Service
  • Order Processing
  • Money Handling & POS System Operation
  • Teamwork and Collaboration
  • Product Knowledge and Recommendations
  • Positive and Professional
  • Animal Handling and Husbandry
  • Organisation and Punctual

References

References available upon request.

Timeline

Administrative Volunteer

Lost Dogs of Adelaide
07.2024 - Current

Casual Retail Assistant

The AFL Store
06.2024 - Current

Work Experience

Vets4Pets
07.2023 - 07.2023

Casual Retail Assistant

Spotlight
05.2023 - 06.2024

Completion of SACE -

Endeavour College

Certificate II - Animal Studies

TAFE SA Gilles Plains

Bachelor of Science - Veterinary Technology

University of Adelaide

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Mia Couzner