Mia De Vos
Melbourne,VIC
Summary
A dynamic and outcomes-focused professional with over 9 years’ experience spanning auditing, reporting, financial crime, business analysis, and finance. I bring a unique combination of analytical depth and strategic insight, underpinned by a double bachelor’s degree in accounting and finance. My career has spanned roles in Anti-Money Laundering/Counter-Terrorism Financing operations, financial control, and technology transformation and delivery, where I’ve consistently delivered results and driven value for stakeholders across CBA. Highly adaptable, curious, and energetic, I am committed to continuous improvement and thrive in environments that challenge me to grow. I take pride in proactively seeking opportunities to expand my knowledge and capabilities—evident in my pursuit of professional certifications and a career marked by increasingly responsible roles. I’m known for putting my hand up, stepping into complex initiatives, and collaborating across business and technical teams to drive product success, mitigate risk, and enhance the customer experience.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Business Analyst - Real Time Payments (Technology)
Commonwealth Bank Australia
05.2024 - Current
- Lead business analysis and delivery for real-time payment initiatives, with a focus on PayTo for business customers via the CommBiz platform.
- Own end-to-end requirements for the PayTo merchant experience, collaborating closely with cross-functional teams to ensure alignment on functionality and consistency across other payment types within CommBiz.
- Translate complex regulatory and scheme requirements into customer-centric digital journeys, ensuring compliance while enabling an intuitive business banking experience.
- Leverage customer research and insights to inform product design and delivery, ensuring that business customer needs, pain points, and expectations are embedded throughout the PayTo experience.
- Partner with stakeholders across product, legal, technology, and frontline to support the Payments domain’s goal of being one of the first major Australian banks to deliver PayTo for businesses.
Senior Analyst - Financial Crime
Commonwealth Bank Australia
11.2021 - 05.2024
- Analyses and compiles relevant information to make informed decisions on escalated alerts created as part of the Groups Financial Crime Framework.
- Conduct a comprehensive analysis of the customers’ profile and account activity, including identifying patterns of behavior to identify risks and typologies.
- Financial Crime Typologies performed: AML/CTF, Sanctions, PEP, CEM, Tax Evasion, Fraud/Scams, Bribery and Corruption, Government fraud.
- Maintain at all time a high level of knowledge and understanding of AML/CTF and the relevant regulations applicable to combat the above typologies.
- Ensure findings and documentation is accurately articulated and escalated to business units, to properly reflect the potential financial crime risks identified and is consistent with Standard Operations Procedures to achieve adequate quality results.
- Raising Unusual Activity Referrals and reporting SMRs to AUSTRAC where required.
ECDD Analyst - Financial Crime
National Australia Bank
11.2020 - 11.2021
- 2IC for my team leader when he needs help with team meetings/customer huddles/Case review meetings etc.
- Collaborate with relationship managers, senior managers, team leads, and bankers to meet key deliverables.
- Experience in high-risk individuals, non-individuals, and MLC Wealth customers.
- Performs expansive investigative research and analysis concerning legal/regulatory inquiries, account activity review, adverse media reports, and other high-profile matters (PEPs, Terrorism, MSBs, Child exploitation) potentially posing financial crime, the regulatory or reputational risk.
- Managed ECDD Time & Motion Study for my team to quantify the time savings of ‘NAB Plus’ by reviewing the average time it takes to gather all the data an analyst needs to conduct their review.
- Participated in a ‘Digital Nudge’ project liaising with IT/Design and Financial Crime colleagues to update the NAB banking app and to make our current ECDD processes more efficient.
Associate – Reporting & Control | Wealth Finance, MLC
National Australia Bank
01.2020 - 11.2020
- Manage the timely and accurate provision of financial information and payments on behalf of business partners and external bodies covering the region.
- Undertake appropriate monthly and weekly reconciliations and journals to ensure maintenance, development, and production of financial reporting is of high quality.
- Assist and improve in testing/implementation of BAU development/changes.
- Onshoring project involvement, including creating new journal templates, reconciliations, and procedure documents.
- Preparing external reporting requirements (e.g. FS, APRA) and ensuring all statutory reporting are within regulation and compliant with external legislations.
- Assisting the Director and Senior Associate with the year-end financials and creating the left-hand side notes for MLC Superfund.
Finance Analyst – Planning and Reporting (Eastern Europe & Africa)
The Walt Disney Co
01.2019 - 12.2019
- Assisting with the collection of financial information from the businesses within the Europe & Africa entities and analysing all relevant reports for quarterly supplementary submissions. (eg. DSO reporting, Foreign Exchange analysis, programming master file)
- Prepare monthly revenue, cost accruals, quarterly journals, balance sheet reconciliations for final reporting and monitoring actual vs budget.
- Support the consolidation of monthly and quarterly actuals and forecast and annual budget financial reporting in parallel with corporate requirements.
- Working with Europe & Africa local finance teams to ensure consistent and accurate reporting in compliance with Group policies, local and US GAAP, and promoting a robust control environment across the region.
- Co-ordinating and monitoring Europe & Africa finance teams for regular and ad-hoc reporting requirements and supporting the local teams with PeopleSoft and Essbase to ensure effective and proactive utilisation of the systems by all teams.
FP&A Analyst
Chaucer Syndicates PLC
06.2018 - 12.2018
- Assist the Finance Business Partnering team in the production, collation, and review of the Business Plan and Forecasts.
- Analyse movements in key metrics and provide commentary and explanations.
- Maintenance and oversight of the planning model.
- Assist in the production and delivery of monthly board reports as required and process deadlines and assist with underwriting information and analysis of content.
- Assist in the enhancements of current systems and administrative processes along with ad hoc support needed by the finance department.
External Auditor- Audit & Assurance
Crowe Horwath – FINDEX
06.2016 - 05.2018
- Completing financial statement audits in accordance with local and international laws and regulations including AUD, USD, GBP, and NZD currencies.
- Ensuring the appropriateness of various elements of financial statements and disclosures by analysing, transactional testing, high-level analytics, and substantively from the planning stage of the audit through to completion and reporting.
- Present audit findings to CEOs and CFOs and find ways to increase compliance and efficiency by applying a risk-based approach.
- Skills gained in risk management procedures, double-entry accounting, journal entries, bookkeeping, FIFO and LIFO concepts, cash flow statements, and budgeting/forecasting.
Education
Bachelor of Commerce - Accounting and Finance
Griffith University
06.2017
Certification
- Fundamentals of Business Analysis, IIBA - Completed June 2024
- Human Centred Design course - Completed November 24
- Foundations of Business Analysis with AI - Completed March 2025
- Product Owner Training and Certification- Agile - Completed May 2025
- BA to Product Leadership Career Program (nominated to participate)- Completed June 2025
Core Expertise
- Microsoft Excel (Intermediate-advanced)
- Microsoft Word/PowerPoint/Publisher
- Caseware (Audit software)
- IDEA (Audit software)
- MYOB / Zero
- SharePoint
- Adobe Professional
- Hyperion
- PeopleSoft
- Oracle
- SAP
- Superb
- Tableau
- Pegasus
- CommSee
- CommBiz
- Jira
- Confluence
- Figma / Figjam
- Adobe Analytics
Languages
Afrikaans
Native or Bilingual
English
Native or Bilingual
Timeline
Senior Business Analyst - Real Time Payments (Technology)
Commonwealth Bank Australia
05.2024 - Current
Senior Analyst - Financial Crime
Commonwealth Bank Australia
11.2021 - 05.2024
ECDD Analyst - Financial Crime
National Australia Bank
11.2020 - 11.2021
Associate – Reporting & Control | Wealth Finance, MLC
National Australia Bank
01.2020 - 11.2020
Finance Analyst – Planning and Reporting (Eastern Europe & Africa)
The Walt Disney Co
01.2019 - 12.2019
FP&A Analyst
Chaucer Syndicates PLC
06.2018 - 12.2018
External Auditor- Audit & Assurance
Crowe Horwath – FINDEX
06.2016 - 05.2018
Bachelor of Commerce - Accounting and Finance
Griffith University
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