Mia Dierckx
Narre Warren,VIC
Summary
Dynamic professional with a strong customer service background, excelling in customer service and sales target achievement. Adept at upselling and maintaining inventory, I leverage strong communication skills and multitasking abilities to enhance customer experiences and drive revenue growth. Committed to fostering team collaboration and operational efficiency.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Jewelry Sales Associate
Lovara
Narre Warren, Vic
2024.07 - Current
- Tracked inventory levels to ensure adequate stock was available at all times.
- Upsold additional services or products to increase revenue opportunities.
- Advised customers on the selection of products based on their needs and preferences.
- Maintained an organized and clean store environment, including dusting displays regularly.
Administrative Assistant
Ellis Air Conditioning
Moorabin Airport, Vic
2023.01 - 2023.10
- Managed database systems containing customer contact information.
- Facilitated communication between different departments within the organization.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
Shift Supervisor
Red Rooster
Berwick, VIC
2021.03 - 2022.08
- Provided on-the-job training to new staff members.
- Conducted weekly inventory of supplies, equipment, and food items.
- Performed cash handling duties such as counting money, balancing registers, and managing POS.
- Completed opening and closing duties to facilitate business operations.
Crew Member
KFC
Pakenham, VIC
2020.09 - 2021.02
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Maintained an organized work area to ensure efficient operations.
- Drove team success by quickly completing assigned tasks.
Education
Bachelor of Criminology And Criminal Justice -
Swinburne University
Melbourne, VIC2025-11
Diploma of Criminal Justice -
Holmesglen Institute of TAFE
Melbourne, VIC2023-11
Skills
- Customer service
- Strong communication skills
- Sales target achievement
- Strong communication and interpersonal skills
- Multitasking capacity
- Team collaboration
Certification
- Provide first aid certificate
- RSA (Responsible Service of Alcohol)
References
References available upon request.
Timeline
Jewelry Sales Associate
Lovara
2024.07 - Current
Administrative Assistant
Ellis Air Conditioning
2023.01 - 2023.10
Shift Supervisor
Red Rooster
2021.03 - 2022.08
Crew Member
KFC
2020.09 - 2021.02
Bachelor of Criminology And Criminal Justice -
Swinburne University
Diploma of Criminal Justice -
Holmesglen Institute of TAFE