Mia Doyle
Greenbank,QLD
Summary
Efficient Aircraft Maintenance Engineer verifying aircraft conformity, maintaining functioning of all aircraft parts and conducting routine checkups to diagnose problems. Currently studying my Certificate IV in Aeroskills (Mechanical) at Aviation Australia.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Aircraft Maintenance Engineer
Qantas
03.2024 - Current
- Experienced Aircraft Maintenance Engineer at Qantas since March 2024, known for being highly motivated, dependable, and reliable
- Possesses strong self-management skills, able to work independently or as part of a team to ensure safety and efficiency
- Eager to learn and open to new challenges, with a commitment to maintaining high standards in all aspects of aircraft maintenance.
- Reduced downtime for aircraft by effectively troubleshooting and resolving mechanical issues in a timely manner.
- Inspected aircraft for compliance with regulations, company standards and safety requirements.
- Improved aircraft safety by conducting thorough maintenance inspections and identifying potential issues.
- Adapted quickly to changing priorities or unforeseen challenges during high-pressure situations.
- Operated power tools, gauges and testing equipment to adjust, repair, and replace faulty components in aircrafts.
- Analyzed engineering drawings and schematics to troubleshoot systems and diagnose solutions.
- Inspected airframes to detect wear and other defects.
- Removed components such as landing gear, engines, and flight control.
- Lubricated shafts, bearings, and gears to maintain optimal performance.
- Recorded maintenance actions in aircraft logbooks.
- Examined and tested aircraft parts, components and systems to verify airworthiness and functionality.
- Assisted with aircraft and equipment transport and movement.
- Read and interpreted aircraft documentation to determine repair feasibility and methods.
Food and Beverage Attendant
MOCCABELLA CAFE
10.2018 - 12.2018
- Delivering fast, friendly and accurate service to all customers
- Customer Service, Taking orders and cash handling
- Preparation of all drinks including coffee’s
- Attending to customers’ needs as a primary focus
- Adhering to restaurant performance standards for crew stations and as per shift manager directions.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Greeted and seated guests to provide friendly and welcoming experience.
- Developed strong relationships with regular customers, leading to increased loyalty and repeat business.
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Maintained stock levels of cups, lids, straws, and condiments throughout shift.
- Provided guests with information about menu items, specials and promotions to provide quality service.
- Enhanced dining experience by providing prompt and courteous service to guests.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Operated dishwashers and other kitchen equipment according to safety guidelines.
Food and Beverage Assistant / Duty Manager
LEAF CAFE
08.2017 - 10.2018
- Delivering fast, friendly and accurate service to all customers
- Customer Service, Taking orders and cash handling
- Preparation of all drinks including coffee's
- Attending to customers' needs as a primary focus
- Adhering to restaurant performance standards for crew stations and as per shift manager directions
- Supervisory Role of 2 Trainees.
- Successfully juggled multiple tasks and priorities in a high-pressure environment, consistently maintaining a professional demeanor and high-quality service.
- Promoted teamwork among staff by coordinating tasks efficiently during peak service times, ensuring smooth operations.
- Developed rapport with regular patrons, remembering personal preferences to deliver exceptional service experiences.
- Maintained a clean and organized dining area, ensuring the highest level of sanitation and hygiene standards were met.
- Utilized strong communication skills to relay customer needs clearly between front-of-house staff and the kitchen team.
- Demonstrated flexibility by adapting to changing schedules, covering shifts when necessary, and providing seamless support during periods of staff shortages.
- Conducted routine inspections of equipment for cleanliness and maintenance needs; reported any necessary repairs immediately to management.
- Assisted with setup and breakdown of events, banquets and parties to comply with logistics.
- Ensured accurate order fulfillment by double-checking items before serving them to customers, minimizing errors and returns.
- Contributed to menu development by providing input on popular dishes and identifying potential areas for improvement or innovation.
- Provided guests with information about menu items, specials and promotions to provide quality service.
- Greeted and seated guests to provide friendly and welcoming experience.
- Maintained stock levels of cups, lids, straws, and condiments throughout shift.
- Opened, poured and served hot and cold beverages to customers to complement food and dining experience.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Communicated with kitchen staff and waiters to provide accurate, timely information regarding orders and minimize delays.
- Trained new staff members on company policies and procedures.
- Cleaned and maintained work areas, equipment and utensils.
- Loaded dishes, glasses and tableware into dishwashing machines.
- Followed food safety practices and sanitation guidelines.
- Trained new staff on food preparation and safety procedures.
- Stocked and rotated food items according to expiration dates.
- Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
- Monitored food temperature, discarding items not stored correctly.
- Trained employees in essential job functions.
- Supervised and coordinated team to provide guidance and support and maximize performance.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Coordinated with suppliers and vendors to determine availability of required materials.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Team Merchandiser
PRA - IPSWICH SUPERSPRINT
01.2016 - 01.2017
- Customer Service
- Cash Handling / EFTPOS
- Restocking
- Time Management.
Teacher Aide (volunteer)
CALAMVALE SPECIAL SCHOOL
01.2015 - 01.2016
- Assisting children with educational activities and tasks
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
Education
Certificate IV - Aeroskills (Mechanical)
Aviation Australia
Brisbane, QLD01.2028
High School (Year 9-11) in Year 10 -
Brisbane QLD
10.2014
Skills
- Barista
- Customer Service
- Cashier
- Food Service
- Serving Experience
- Cleaning Experience
- Food Safety
- Food Handling
- Coffee Experience
- POS
- Relationship Building
- Decision-Making
- Adaptability and Flexibility
- Merchandising
- Cash Handling
- Restaurant Experience
- Upselling
- Leadership
- Technical documentation understanding
- Preventive Maintenance
- Aircraft Systems Knowledge
- Parts inspection
- Component examination
- Aircraft Maintenance
- Mechanical Aptitude
- Manufacturer specifications
- Equipment safety
- Continuous Learning Attitude
- Corrosion Control Techniques
- Diagnosing problems
- Lubricating components
- Performing maintenance
- Parts Replacement
- Aircraft inspections
- Sealant Application
- Aircraft mechanics
- Time Management
- Attention to Detail
- Problem-solving abilities
- Reliability
- Excellent Communication
- Active Listening
- Team Collaboration
- Self Motivation
- Task Prioritization
- Analytical Thinking
- Professionalism
- Goal Setting
- Written Communication
Certification
RSA & RCG
Languages
English
Timeline
Aircraft Maintenance Engineer
Qantas
03.2024 - Current
Food and Beverage Attendant
MOCCABELLA CAFE
10.2018 - 12.2018
Food and Beverage Assistant / Duty Manager
LEAF CAFE
08.2017 - 10.2018
Team Merchandiser
PRA - IPSWICH SUPERSPRINT
01.2016 - 01.2017
Teacher Aide (volunteer)
CALAMVALE SPECIAL SCHOOL
01.2015 - 01.2016
Certificate IV - Aeroskills (Mechanical)
Aviation Australia
High School (Year 9-11) in Year 10 -
Brisbane QLD
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