Summary
Overview
Work History
Education
Skills
References
Interests
Timeline
Generic

Mia Egan

Geelong,VIC

Summary

Talented restaurant team member with strong background in FOH. Works great with team members and seeks to ensure all customers are satisfied. Skilled in working in fast paced environments and resolving customer inquiries. Has a current first aid certificate that includes CPR and willingness to obtain any other certificates or checks.

Overview

3
3
years of professional experience

Work History

Front of House Employee

Boss Burger Co
05.2022 - Current
  • Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
  • Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
  • Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
  • Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
  • Use the store phone to take orders and answer customer inquires and complaints.

Front of House Wait Staff Member

Two Sugars
11.2021 - 01.2022
  • Enhanced customer satisfaction by providing timely and efficient service in a fast-paced environment.
  • Collaborated with the rest of the front-of-house team during large events to ensure seamless execution of assigned responsibilities.
  • Ensured adherence to restaurant policies by enforcing rules such as dress codes or age restrictions where applicable.
  • Maintained clean and organized work areas, contributing to a comfortable and enjoyable atmosphere for patrons.
  • Accurately processed payments, including cash, credit card transactions, and splitting bills among parties when necessary.

Education

VCE Certificate -

Saint Ignatius College
Drysdale, VIC
10.2021

Bachelor's - Social Work

Deakin University
Geelong, VIC
2027

Skills

  • Strong Work Ethic
  • Team player attitude
  • Positive demeanour
  • Organised
  • Reliable
  • Phone Etiquette
  • First Aid Training (HLTAID011)

References

Sorcha Evans
Area Manager at Boss Burger Phone: 0448 117 157


Andrea Connal
Phone: 0419 877 251
Email: andrea_kezz@hotmail.com

Interests

  • Baking and cooking
  • Scenic walks
  • Pet minding

Timeline

Front of House Employee

Boss Burger Co
05.2022 - Current

Front of House Wait Staff Member

Two Sugars
11.2021 - 01.2022

VCE Certificate -

Saint Ignatius College

Bachelor's - Social Work

Deakin University

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Mia Egan