Mia Fares
Perth,WA
Summary
Knowledgeable and dedicated customer service professional with extensive experience in retail industry. Solid team player with outgoing, positive demeanour and proven skills in establishing trust with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. I articulate, energetic and results-oriented with exemplary passion for developing relationships and growing businesses. I believe i am a strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. I use independent decision-making skills and sound judgment to positively impact my company success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Red Dot Ellenbrook
Star Retail Group
08.2021 - 02.2024
While working at red dot Ellenbrook i maintained some very efficient work skills such as keeping my workplace clean and easy to work in, stocking shelves and communicating with customers making sales, dealing with unhappy customers and handling cash. During my time at red dot i would cover at different stores like midland and Mundaring as i am committed to traveling for work.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Worked flexible hours across night, weekend, and holiday shifts.
- Strengthened communication skills through regular interactions with others.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Learned and adapted quickly to new technology and software applications.
- Self-motivated, with a strong sense of personal responsibility.
- Developed strong organizational and communication skills.
Education
High School Diploma -
Aveley Secondary College
Perth10.2023
Skills
- Problem-solving abilities
- Continuous Improvement Mindset
- Team Coordination Abilities
- Staff training/development
- Team Leadership
- Retail Store Operations
- Excellent Written and Verbal Communication
- Self-Checkout Assistance
- Safety and Cleanliness Standards
- Fluent in English and Arabic
Accomplishments
- Achieved a full time position through effectively helping with covering shifts, and steping up to be a leader.
- I traveled distance to help out at diffrent stores.
Certification
HLT33115 Certificate3 in health services assistance
Netball, Art
I have been playing netball for 8 years and during that time i have won many awards such as Best and Fairest, Player of the finals, and have been captain multiple times. I played state league for 3 years and won 2 grand finals.
Languages
Arabic
Limited Working
English
Native or Bilingual
Timeline
Red Dot Ellenbrook
Star Retail Group
08.2021 - 02.2024
High School Diploma -
Aveley Secondary College
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