Mia Ferguson
Nyah,Vic
Summary
Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support.
Overview
1
1
year of professional experience
Work History
Customer Service Cashier
the town fryer
Lancefield , VIC
10.2023 - 11.2024
- Greeted customers and provided friendly customer service.
- Maintained cleanliness and order in the kitchen area.
- Stocked hot and cold cases and displays to offer wide variety of prepared foods to guests.
- Served food and beverages to patrons and confirmed complete orders.
- Maintained cleanliness and presentation of stock room and production floor.
- Recommended, selected, located, and obtained products to meet customer needs.
- Balanced cash drawers at the end of each shift.
- Maintained work area and kept cash drawer organized.
- Processed credit card transactions accurately and efficiently.
- Provided excellent customer service by helping customers locate items they were looking for.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Greeted customers promptly and responded to questions.
- Offered customers carry-out service at completion of transaction.
- Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
Education
Doing year 12
St Mary MacKillop College
Swan Hill, VICSkills
- Product knowledge
- Customer service
- Attention to detail
- Customer focus
- Reliability and punctuality
- Cash handling
- Multitasking and organization
- Payment processing
- Customer satisfaction
- Adaptability and flexibility
- Retail merchandising
- Customer inquiries
- Positive and professional
Timeline
Customer Service Cashier
the town fryer
10.2023 - 11.2024
Doing year 12
St Mary MacKillop College
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