Mia Grieve

Participated in the Duke of Edinburgh program for both Bronze and Silver. For this I had to complete a camp, a community based service and a physical activity.

• Skilled at working independently and collaboratively in a team environment.
• Organization of both my time and activities that I was involved in so I was able to finish them at the required deadline.

Tutored school kids from years 7-8 to help aid them with their math skills.

• Provided information and services to students that needed academic assistance and tutoring.
• Worked one on one with multiple individuals and catered my work style to help fit to each of their needs.

Worked at my local cafe as a front of house employee.

I assisted with making beverages (coffees, juices, etc.), running food, taking orders and aiding in overall customer satisfaction.

• Managed daily cafe operations, ensuring efficiency and seamless customer experience.
• Improved customer satisfaction by providing exceptional service and promptly addressing inquiries.

Was an employee of Mcdonalds where I worked in both front and back of house; aiding in both customer service and production. I became crew trainer in March of 2022 and was given the responsibility to overlook other staff members.

• Enhanced crew performance by implementing effective training strategies and customized lesson plans.
• Streamlined onboarding process for new employees, resulting in a more efficient integration into the team.
• Worked with management to identify areas of improvement and develop comprehensive training programs.
• Collaborated with kitchen staff to ensure timely and accurate order fulfillment.

Overlook online orders and help pick, pack and process said orders in a set time frame. Have also worked withing dispatch to help unload new stock.

• Worked to a tight time frame of outputting customer orders
• Helped customers when on floor with any needs they may have
• Helped locate and organise delivered stock
• Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.

• Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
• Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
• Contributed to team efficiency by promptly completing side work tasks during downtime periods.
• Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.