Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Mia Guthrie

Ipswich

Summary

Results-driven Order Fulfiller with a proven track record in optimizing inventory management and logistics coordination. Demonstrates exceptional skills in customer service and time management, contributing to efficient order fulfillment processes. Proficient in various order fulfillment systems and trained in handling payments both over the phone and in person. Committed to enhancing operational efficiency and customer satisfaction through effective teamwork and problem-solving.

Overview

3
3
years of professional experience

Work History

Order Fulfiller

Bunnings Warehouse
Ipswich
10.2023 - Current
  • Tracked shipping costs associated with each order fulfilled and worked towards reducing expenses.
  • Delivered outstanding customer support consistently via phone and face-to-face interactions.
  • Packaged items with appropriate materials to prevent damage during shipping.
  • Identified fitting products and services through phone-based customer inquiries.
  • Read orders to obtain item numbers and located merchandise in bins or on shelves.
  • Weighed and measured products and materials to meet regulatory requirements.
  • Provided excellent customer service by addressing inquiries in a timely manner.
  • Managed multiple orders at once while adhering to strict deadlines.
  • Collaborated with other departments to coordinate delivery schedules.
  • Utilized warehouse management systems to track product locations and availability.
  • Assisted customers with returns or exchanges of merchandise when necessary.
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Operated cash register to record all transactions accurately and efficiently.

Girls Head Coach

Ipswich Girls Grammar School
Ipswich
01.2022 - 11.2023
  • Scheduled competitions against other teams throughout the season.
  • Conducted team meetings to discuss game strategies, evaluate performance, and address any issues or concerns.
  • Created lesson plans for each practice session that focused on developing specific skills needed to compete successfully in games.
  • Mentored student athletes on topics such as sportsmanship, leadership, commitment, discipline.
  • Established clear benchmarks for performance and monitored individual and team progress.
  • Enforced rules set forth by school administration regarding conduct in practices and games.
  • Tracked player attendance at all practices and games.
  • Assisted in the recruitment process for new players.
  • Developed a team culture that promoted respect, hard work, and dedication.
  • Planned and organized practices to ensure development of players' technical abilities.
  • Assessed player abilities and assigned positions according to individual strengths.
  • Provided feedback after each game on what went well and what could be improved upon moving forward.

Team Member

McDonalds
Ipswich CBD
10.2021 - 10.2023
  • Rotated through series of different stations based on team needs.
  • Monitored expiration dates on food items for freshness assurance.
  • Resolved customer issues promptly in a professional manner.
  • Participated in regular training sessions to improve product knowledge and service skills.
  • Collaborated with team members to achieve daily goals.
  • Operated cash registers to process payments from customers.
  • Developed positive customer relationships through friendly greeting and excellent service.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Education

High School Diploma -

Ipswich Girls Grammar School
Ipswich, QLD
11-2023

Skills

  • Stock control
  • Shipping procedures
  • Labeling accuracy
  • Customer complaint resolution
  • Telephone management
  • Deadline adherence
  • Warehouse operations
  • Inventory error correction
  • Troubleshooting techniques
  • Team collaboration
  • Pick-list processing
  • Payment processing
  • Rapid Learning Ability
  • Consistently Dependable

Affiliations

  • Wildcats Semi Professional Netball Player 2021-2023
  • Indoor Netball Queensland Representative 2023

References

References available upon request.

Timeline

Order Fulfiller

Bunnings Warehouse
10.2023 - Current

Girls Head Coach

Ipswich Girls Grammar School
01.2022 - 11.2023

Team Member

McDonalds
10.2021 - 10.2023

High School Diploma -

Ipswich Girls Grammar School

Similar Profiles

CREATE PROFILE
Mia Guthrie