Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mia Ha

Bedford Park,SA

Summary


Demonstrating skill in handling money, restocking merchandise, and assisting customers, I maintain a track record of responsibility as a Cashier. Consistently upholding clean, organised, and professional work environments has been a hallmark of my approach. A combination of attentive listening skills and a detail-oriented disposition defines my persona as a friendly and reliable team member, dedicated to delivering unrivalled customer service and prioritising workplace commitment. Skillfully managing cash and card transactions with speed and accuracy, I exhibit a strong multitasking ability.

With a background in high-end retail operations, I bring an added layer of professionalism and approachability to my impressive sales and customer service skills. Successfully surpassing revenue targets is a regular achievement through the strategic application of my experience and thorough product knowledge. Throughout my career journey, I have consistently demonstrated diligence and responsibility, capably overseeing registers, ensuring merchandise availability, and maintaining high standards of cleanliness. My skill set extends to encompass Front of House (FOH) roles, underscoring a consistent foundation of organisation and reliability. My dedication to collective success, operational efficiency, and fostering customer loyalty remains unmatched.

As a Customer Service Representative, strong written and verbal communication skills are a standout quality, complemented by adept active listening and analytical problem-solving abilities. A service-oriented attitude, intuitive grasp of customer preferences, and the ability to tailor solutions to cultivate loyalty epitomise my commitment to enhancing customer experiences. My history in Front of House (FOH) positions equips me with the capability to process transactions, support customers, and navigate issue resolution adeptly. The knack for innovative problem-solving while consistently upholding top-tier customer service forms a source of pride in my approach.

Overview

2
2
years of professional experience

Work History

Food Handling, Customer Service, Cashier

Bami Vietnamese
12.2021 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Learned duties for various positions and provided backup at key times.
  • Used POS system to enter orders, process payments and issue receipts.
  • Responded to customer concerns and questions on daily basis.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

Education

High School Diploma -

Australian Science And Mathematics School
Sturt Campus, Flinders University

Skills

  • Coin and Currency Counting
  • Customer Needs Assessments
  • Customer Service
  • Preventive Maintenance
  • Cashier Oversight
  • Return and Exchange Processing
  • Pricing Goods
  • Health Code Standards
  • Guest Satisfaction
  • Portion Standards
  • Proper Storage Procedures
  • Front of House Operations
  • Dietary Restrictions
  • Feedback Acceptance

Languages

Vietnamese
Native or Bilingual
English
Native or Bilingual

Timeline

Food Handling, Customer Service, Cashier

Bami Vietnamese
12.2021 - Current

High School Diploma -

Australian Science And Mathematics School
Mia Ha