Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Hi, I’m

Mia Hsieh

Sydney

Summary

Experienced in managing front desk activities and creating a welcoming atmosphere for clients. Strong organizational skills and meticulous attention to detail streamline office operations. Utilizes effective communication techniques and customer service principles to enhance visitor experiences.

Overview

6
years of professional experience
1
Certification

Work History

Phytologic

Warehouse Worker
12.2024 - Current

Job overview

  • Enhanced order accuracy by carefully picking and packing items per customer specifications.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Reduced shipping errors by thoroughly checking each item before packaging for shipment.

Bluegum Pharma

Machine Operator
03.2024 - 12.2024

Job overview

  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Trained new employees on proper machine operation.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.

Synnex

Warehouse Worker
06.2023 - 12.2023

Job overview

  • Enhanced order accuracy by carefully picking and packing items per customer specifications.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Reduced shipping errors by thoroughly checking each item before packaging for shipment.

Dragon Hot Pot

Wait Staff Member
06.2023 - 10.2023

Job overview

  • Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
  • Cultivated warm relationships with regular customers.

Ardmona Packhouse

Fruit Packer
02.2023 - 06.2023

Job overview

  • Ensured customer satisfaction by carefully inspecting all packed fruits for quality control purposes.

Peter's Marketing

Social Media Marketing Intern
07.2021 - 01.2023

Job overview

  • Supported branding, digital marketing messaging, and advertising campaigns by engaging with followers on various social media platforms.
  • Increased brand visibility by crafting and implementing creative social media campaigns.

H&M Company USAInc

Sales Assistant
09.2020 - 05.2021

Job overview

  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Processed purchases and handled payment transactions using POS system.

Kagaya Hotel

Front Desk Receptionist
06.2019 - 05.2020

Job overview

  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Collected room deposits, fees, and payments.
  • Completed data entry and filing to keep records updated for easy retrieval.

Education

National Kaohsiung University of Hospitality And Tourism
Taiwan

from Marketing Management
06.2021

University Overview

Skills

  • FLUENT IN Mandarin
  • Customer service
  • Attention to detail
  • Time management
  • Strong multitasking
  • Efficient organization

Certification

CGSP(Certified Guest Service Professional)

Working with Children Check(WWCC)

White cards

Languages

Chinese (Mandarin)
Native or Bilingual

Timeline

Warehouse Worker
Phytologic
12.2024 - Current
Machine Operator
Bluegum Pharma
03.2024 - 12.2024
Wait Staff Member
Dragon Hot Pot
06.2023 - 10.2023
Warehouse Worker
Synnex
06.2023 - 12.2023
Fruit Packer
Ardmona Packhouse
02.2023 - 06.2023
Social Media Marketing Intern
Peter's Marketing
07.2021 - 01.2023
Sales Assistant
H&M Company USAInc
09.2020 - 05.2021
Front Desk Receptionist
Kagaya Hotel
06.2019 - 05.2020
National Kaohsiung University of Hospitality And Tourism
from Marketing Management

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Mia Hsieh