Mia Humphreys
Melbourne,VIC
Summary
Dynamic and creative professional with strong leadership skills honed at Costa Coffee, where I trained new employees and fostered a positive team atmosphere. Adept at problem-solving and effective communication, I excel in engaging with diverse groups, ensuring exceptional experiences, and maintaining high operational standards. Passionate about outdoor activities and team collaboration.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Camp Counselor
Camp Weequahic
Pennsylvania, USA
06.2025 - 08.2025
- Worked with children of varying age, interest, skill, and developmental levels.
- Supervising the kids on off camp trips for an extended amount of days
- Being with and living with children for the whole 2 months, engaging with them and providing the highest level of care
- Working closely with other counsellors and the camp directors to ensure the best experience for the kids
Head Barista
Costa Coffee
Kettering, UK
05.2021 - 06.2025
- Trained new employees on cafe policies, beverage preparation, and customer service standards to maintain a high level of performance.
- Maintained strong customer relationships with regulars and new customers
- Cultivated a positive team atmosphere by setting clear expectations, recognizing achievements, and fostering open communication among staff.
- Demonstrated strong leadership skills while overseeing all aspects of daily café operations as Head Barista.
- Opening and closing the store. Aswell as making weekly orders for the store, managing front of house aswell as back of house and a drive thru.
- Cashing up tills efficiently and quickly
- Dealing with customer complaints and refunds
Barista
Bosworths Garden Centre
Burton Latimer, UK
12.2020 - 04.2021
- Promoted a welcoming atmosphere by greeting customers with a friendly attitude and promptly addressing their needs.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Handled and made food, aswell as made drinks to the small business' local standard
Education
Associate of Arts - Graphic Design
Tresham College
Kettering, UK08.2022
Associate of Arts - Art And Design
Tresham College
Kettering, UK08.2021
Skills
- Problem-solving
- Time management
- Positive engagement
- Team leadership
- Effective communication
- Creative and energetic
- Outdoor skills
Certification
Certification of belaying achieved in the USA
Timeline
Camp Counselor
Camp Weequahic
06.2025 - 08.2025
Head Barista
Costa Coffee
05.2021 - 06.2025
Barista
Bosworths Garden Centre
12.2020 - 04.2021
Associate of Arts - Graphic Design
Tresham College
Associate of Arts - Art And Design
Tresham College