Mia Jarrett

• Managing high-traffic hotel bar featuring extensive specialty cocktail selection
• Checked identification cards for proof of age prior to serving alcohol beverages.
• Greeted customers and provided excellent customer service.

• Operated cash registers to process customer payments.
• Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.

• Executed stock ordering and rotation to maintain optimal inventory levels.
• Trained staff on operational procedures to enhance efficiency.
• Organised workspaces for improved productivity and accessibility.
• Managed kiosk staff and monitored their performance.
• Provided exceptional customer service to ensure satisfaction.

• Managed Instagram account, growing followers to 22.1k through engaging content.
• Delivered friendly and courteous service to enhance customer experience.
• Trained new baristas on correct preparation techniques for various coffee drinks.
• Monitored stock levels of food items, including pastries and muffins, to prevent shortages.
• Ordered stock efficiently, maintaining optimal inventory for café operations.

Manage dual roles in café and retail environments, specialising in coffee crafting and guiding customers toward stylish homeware selections

• Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas.
• Greeted customers and took orders for coffee drinks, food items, and other beverages.

• Provided exceptional customer service as solo barista in fast-paced environment.
• Achieved retail sales targets consistently for swimming costumes and related items.
• Demonstrated assertiveness in resolving problematic situations effectively.