MIA KANOFSKI
DEEBING HEIGHTS
Summary
Motivated and dedicated professional with a strong foundation in customer service and pharmaceutical principles, seeking to transition into a new field. Experience in a fast-paced pharmacy environment has fostered a comprehensive skill set, including medication dispensing, patient interaction, and inventory management. Known for exceptional organisational abilities and attention to detail, committed to enhancing operational efficiency and patient care in any professional setting. A collaborative team player eager to further develop skills while contributing positively to organisational goals.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Eager to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organisational objectives with dedication and enthusiasm.
Overview
3
3
years of professional experience
Work History
Pharmacy Assistant
Choice Pharmacy
02.2023 - Current
- Assisted pharmacists in filling prescriptions accurately and efficiently.
- Managed inventory by monitoring stock levels and placing orders as needed.
- Provided customer service, addressing inquiries and resolving issues promptly.
- Collaborated with healthcare professionals to facilitate prescription management processes.
- Utilized pharmacy software systems for record-keeping and prescription processing.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
- Delivered exceptional customer service through active listening skills and addressing concerns promptly.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Received incoming supplies and stocked in correct locations.
Sales Assistant
Goodna Produce Store
06.2022 - 12.2022
- Stocked and organized shelves to maintain a clean, well-presented store environment.
- Monitored and replenished inventory to ensure product availability for customers.
- Provided customer assistance, including locating items and offering hands-on support by carrying purchases to vehicles.
Education
ST MARY’S COLLEGE
Woodend, QLD11-2025
ST BRIGIDS PRIMARY SCHOOL
Rosewood, QLD12-2019
Skills
- Adaptable learner
- Inventory management
- Detail-oriented data management
- Pharmaceutical dispensing
- Inventory organization
- Positive interpersonal skills
- Patient communication skills
- Providing customer support
- Stock management
- Order processing efficiency
- Effective problem resolution
- Document management