Mia Karam
Gold Coast
Summary
Creative and data-driven candidate with extensive knowledge of marketing strategies and media research. Passionate about driving brand awareness and product performance. Skilled at tracking marketing trends and interpreting results to develop innovative new procedures.
Overview
11
11
years of professional experience
Work History
Freelance Graphic Designer
Self-employeed
01.2021 - Current
- Enhanced client satisfaction by delivering high-quality graphic design projects within tight deadlines.
- Developed eye-catching marketing materials for various clients, increasing brand recognition and sales.
- Created compelling visual identities for new businesses, establishing a strong brand presence in the market.
- Redesigned outdated logos and branding elements for established companies, revitalizing their image and customer appeal.
- Managed multiple projects simultaneously while maintaining strict adherence to client specifications and industry standards.
Marketing Coordinator
EzyDog
01.2022 - 08.2023
- Enhanced brand visibility by developing and implementing targeted marketing campaigns.
- Increased customer engagement through the creation of compelling social media content and strategies.
- Boosted sales by designing and executing creative email marketing campaigns.
- Improved website traffic with the implementation of SEO best practices and keyword research.
Accounts Assistant
EzyDog
10.2020 - 01.2022
- Enhanced financial accuracy by reconciling accounts, verifying transaction details, and resolving discrepancies.
- Streamlined invoice processing for improved efficiency and timely payments to vendors.
- Assisted in the preparation of accurate financial reports for senior management decision-making.
- Improved cash flow management by monitoring accounts receivable and following up on overdue invoices.
Warehouse Worker
EzyDog
07.2020 - 10.2020
- Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Increased accuracy of inventory records through meticulous documentation and regular audits.
Retail Sales Worker
Seafolly
09.2019 - 03.2020
- Increased customer satisfaction by providing exceptional service and product knowledge.
- Achieved sales targets through effective communication and persuasive selling techniques.
- Maintained a clean, organized store environment for optimal customer experience.
- Assisted with inventory management, ensuring accurate product counts and timely restocking.
Manager
Surfing Services Australia
10.2017 - 07.2019
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Surf Coach
Surfing Services Australia
07.2013 - 07.2019
- Improved students'' surfing skills by providing personalized coaching and constructive feedback.
- Boosted client satisfaction with engaging and interactive surf lessons, fostering a positive learning environment.
- Increased client retention by establishing strong rapport and open communication with students and parents.
- Organized group activities and team-building exercises to strengthen camaraderie among surfers of all skill levels.
Education
BBA - Marketing
Griffith University
Gold Coast, QLD01.2023
Bachelor of Arts - Visual Communication Design (Graphic)
Griffith University
Gold Coast, QLD01.2023
Skills
- Campaign Management
- Client Promotions
- Adobe Creative Suite
- Market Research
- Time Management
- Digital Marketing
- Microsoft Office
- Invoice Reconciliation
- Customer Service
- Verbal and Written Communication
- Teamwork and Collaboration
Timeline
Marketing Coordinator
EzyDog
01.2022 - 08.2023
Freelance Graphic Designer
Self-employeed
01.2021 - Current
Accounts Assistant
EzyDog
10.2020 - 01.2022
Warehouse Worker
EzyDog
07.2020 - 10.2020
Retail Sales Worker
Seafolly
09.2019 - 03.2020
Manager
Surfing Services Australia
10.2017 - 07.2019
Surf Coach
Surfing Services Australia
07.2013 - 07.2019
BBA - Marketing
Griffith University
Bachelor of Arts - Visual Communication Design (Graphic)
Griffith University