Mia Koot
Pakenham
Summary
Proven team player with a track record of enhancing customer experiences at Twenty20 Tapas & Bar through exceptional multitasking and customer service skills. Excelled in high-pressure environments, significantly contributing to team efficiency and maintaining a welcoming atmosphere. Demonstrates strong reliability and collaboration abilities, always ready to support team needs.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Waitress
Twenty20 Tapas & Bar
10.2024 - 01.2025
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Team Member
KFC
06.2022 - 01.2025
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Education
High School Diploma -
Lowanna College
Moe, VIC11-2024
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Reliability
Certification
Qualified certificate || in Retail Cosmetics
Timeline
Waitress
Twenty20 Tapas & Bar
10.2024 - 01.2025
Team Member
KFC
06.2022 - 01.2025
Qualified certificate || in Retail Cosmetics
High School Diploma -
Lowanna College
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