Mia Kringle
Summary
Dynamic office administrator with proven expertise at World Heritage Cruises, enhancing customer satisfaction through effective communication and problem resolution. Skilled in database entry and time management, I fostered a collaborative work environment and minimized administrative errors, ensuring efficient operations and a positive experience for both clients and colleagues.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Reception /Office Administrator
World Heritage Cruises
06.2022 - Current
- Provided front desk support, greeting visitors and answering inquiries professionally.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Contributed to a positive work environment by fostering strong working relationships among colleagues.
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
- Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
Education
Year 10 -
Mountain Heights High School
Queenstown, TAS01-2022
Skills
- Time management
- Office administration
- Administrative support
- Database entry
- Customer engagement
- Verbal communication
- Telephone reception
- Scheduling
- Inbound phone call handling
- Business administration
Certification
Certificate III in business (Customer Engagement)
Drivers License
Responsible Service of Alcohol (RSA)
First Aid Certificate
Timeline
Reception /Office Administrator
World Heritage Cruises
06.2022 - Current
Year 10 -
Mountain Heights High School
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