Mia Latcham
Deception Bay
Summary
Motivated and detail-oriented professional with cleaning experience and a passion for animal welfare. Skilled in using cleaning equipment and chemicals safely, adhering to strict hygiene protocols, and maintaining a clean and welcoming environment. Eager to apply my strong organizational skills and proactive problem-solving abilities in a housekeeping role at an animal hospital. Known for excellent communication skills, a compassionate attitude towards animals, and the ability to work effectively both independently and as part of a team.
Overview
7
7
years of professional experience
Work History
Cleaning Crew Member
IClean Sunshine Coast
11.2023 - Current
- Handled equipment, chemicals, and materials properly and with caution.
- Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
- Used time management and efficient cleaning methods to meet deadlines.
- Enhanced cleanliness standards by consistently maintaining a well-organized and efficient cleaning routine.
- Maintained a safe working environment through the careful use of equipment and adherence to safety protocols.
- Demonstrated attention to detail while performing thorough cleaning services for optimal client satisfaction.
- Collaborated effectively with other crew members for efficient completion of assigned tasks.
- Worked alongside other cleaners to complete jobs in corporate office buildings.
- Adapted quickly to various workplace settings, including commercial spaces, offices, and residential properties as required by clients'' needs.
Administration Assistant
IClean Sunshine Coast
11.2023 - Current
- Managed incoming mail and correspondence.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Maintained a professional office environment, ensuring cleanliness and proper organization of supplies.
- Performed routine clerical tasks by scanning, filing, and copying documents.
- Calculated hours and submitted payroll to achieve timely distribution of funds.
Disability Support Worker
Holistic Horizons Support Services
01.2020 - 11.2023
- Support worker, providing support to people with mental health problems, physical disabilities, children with disabilities & learning difficulties
- Providing support with personal care, medication, documentation, shopping, and domestic duties.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
- Maintained safety with tidy, clean, and hazard-free home environments.
Marketing/Communications PA
Holistic Horizons Support Services
03.2022 - 10.2023
- Social media management
- Running community and charity events
- Advertising
- Written and oral communication skills.
- Responded to emails and other correspondence to facilitate communication.
- Coordinated events and functions with attention to detail ensuring successful execution.
- Kept detailed track of household and maintenance inventory and schedules.
Laboratory Technician
Latcham's Technical Services
02.2019 - 12.2019
- Attention to detail
- Time management
- Using complex lab equipment
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Maintained documentation on tests performed in lab.
- Performed routine lab and department maintenance to keep area clean and orderly.
Customer Service
Typo
05.2017 - 01.2019
- Improved customer service ratings by addressing concerns promptly and professionally.
- Delivered excellent internal and external customer service.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Education
No Degree - Veterinary Assistant & Animal Welfare Course
Online Courses Australia
Online12.2024
High School Diploma -
Redcliffe State High School
Redcliffe, QLD11.2018
Skills
- Efficient Cleaning Techniques
- Deep cleaning processes
- Basic maintenance tasks
- Chemical Handling
- Customer service-focused
- Supply Restocking
- Money handling abilities
- Problem-solving abilities
- Customer Service
- Cleaning Protocols
Seeking
Part Time or Casual Role
Licences
Blue Card
Yellow Card
First Aid / CPR
Availability
Monday - Friday Flexible
Weekends on consideration
References
IClean Sunshine Coast - Brodie Burgoine - icleansunshinecoast@gmail.com, 0498130654
Holistic Horizons Support Services - Richelle Macarthur, 0404452711
Latcham's Technical Services - Kynan Latcham, 0438867706
Timeline
Cleaning Crew Member
IClean Sunshine Coast
11.2023 - Current
Administration Assistant
IClean Sunshine Coast
11.2023 - Current
Marketing/Communications PA
Holistic Horizons Support Services
03.2022 - 10.2023
Disability Support Worker
Holistic Horizons Support Services
01.2020 - 11.2023
Laboratory Technician
Latcham's Technical Services
02.2019 - 12.2019
Customer Service
Typo
05.2017 - 01.2019
No Degree - Veterinary Assistant & Animal Welfare Course
Online Courses Australia
High School Diploma -
Redcliffe State High School
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