Learning new things
Mia Lehto
Beenleigh,QLD
Summary
Im a 50 year old female whos looking for something to sink my teeth into ,now my nest is empty ..im honest,reliable,take pride in my work and apply 100 percent to everything I do.I work well on my own as part of a team, take direction well and learn quickly.having great common sense i feel I would be an asset to any employer
Overview
17
17
years of professional experience
1
1
year of post-secondary education
1
1
Language
Work History
Commercial Cleaner
Twin Rivers Center
Eagleby, Qld
08.2022 - Current
- Maintained clean, neat and professional entrances.
- Stripped and refinished hard surface floors to maintain quality condition and appearance.
- Adhered to company policies for appearance, thoroughness and facility security.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Organized and used industrial cleaning products following strict safety procedures.
- Handled equipment, chemicals and materials properly and with caution.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Cleaned industrial job sites using maximum strength cleaning solutions and equipment.
- Emptied wastebaskets to transport trash and waste to disposal area.
- Kept building entryway glass clean and polished for professional presentation.
- Cleaned building floors by sweeping, mopping and scrubbing floors.
- Refilled soap dispensers and air fresheners in Number bathrooms.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Used squeegees and cleaners to clean windows and glass partitions.
Take-Out Server
Beached As Cafe
Eagleby, QLD
11.2021 - 06.2022
- Verified prepared food met standards for quality and quantity before serving to customers.
- Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
- Increased customer satisfaction by resolving issues.
- Worked flexible hours across night, weekend and holiday shifts.
- Handled Number calls per day to address customer inquiries and concerns.
- Prepared variety of different written communications, reports and documents.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
- Observed diners to respond to additional requests and determine when meal completed.
- Kept register accurate through correct billing, payment processing and cash management practices.
Commercial Cleaner
Dimeo Cleaning Services
Beenleigh, Qld
12.2020 - 06.2022
- Maintained clean, neat and professional entrances.
- Stripped and refinished hard surface floors to maintain quality condition and appearance.
- Ordered new cleaning supplies for upcoming jobs.
- Adhered to company policies for appearance, thoroughness and facility security.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Organized and used industrial cleaning products following strict safety procedures.
- Handled equipment, chemicals and materials properly and with caution.
- Improved building cleanliness with continuous sanitizing of high-touch areas.
- Cleaned industrial job sites using maximum strength cleaning solutions and equipment.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Emptied wastebaskets to transport trash and waste to disposal area.
- Performed inventory management to keep storage areas and carts well-stocked.
- Kept building entryway glass clean and polished for professional presentation.
- Cleaned building floors by sweeping, mopping and scrubbing floors.
- Refilled soap dispensers and air fresheners in Number bathrooms.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Used squeegees and cleaners to clean windows and glass partitions.
Pallative Care
Cared For My Frail Granparents
12.2011 - 08.2021
- Determined specific needs and provided most appropriate level of services for patient well-being.
- Remained alert to problems or health issues of clients and competently responded.
- Monitored and maintained cleanliness, sanitation and organization of assigned station and service areas.
- Monitored and assisted residents through individual service plans.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Documented residents' mental status, sleep and eating patterns in medical record books.
- Planned, prepared and served meals and snacks according to prescribed diets.
- Scheduled and accompanied clients to medical appointments.
- Shopped for groceries regularly in order to keep house stocked with necessities.
- Ran errands for patients, did shopping and picked up other necessities.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Built strong relationships with clients to deliver emotional support and companionship.
- Transported patients via wheelchair to and from rehabilitation and daily activities.
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Entertained, conversed and read aloud to keep patients mentally alert.
- Provided transportation to doctor's appointments, grocery stores, salons and barbershops.
- Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.
- Transported individuals to events and activities, medical appointments and shopping trips.
- Assisted patients with self-administered medications.
- Provided safe mobility support to help patients move around personal and public spaces.
- Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Changed dressings, bandages and binders to maintain proper healing and sanitary measures.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Aged Care Worker
Mutilink
Logan City, QLD
12.2011 - 03.2013
- Determined specific needs and provided most appropriate level of services for patient well-being.
- Remained alert to problems or health issues of clients and competently responded.
- Monitored and maintained cleanliness, sanitation and organization of assigned station and service areas.
- Monitored and assisted residents through individual service plans.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Documented residents' mental status, sleep and eating patterns in medical record books.
- Planned, prepared and served meals and snacks according to prescribed diets.
- Scheduled and accompanied clients to medical appointments.
- Shopped for groceries regularly in order to keep house stocked with necessities.
- Ran errands for patients, did shopping and picked up other necessities.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Built strong relationships with clients to deliver emotional support and companionship.
- Transported patients via wheelchair to and from rehabilitation and daily activities.
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Entertained, conversed and read aloud to keep patients mentally alert.
- Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted patients with self-administered medications.
- Transported individuals to events and activities, medical appointments and shopping trips.
- Used company software and databases to maintain records of services performed and patient conditions.
- Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.
- Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Changed dressings, bandages and binders to maintain proper healing and sanitary measures.
- Conferred with supervisor to discuss patient condition and medical care.
- Maintained frequent supervision of residents unable to call for assistance.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Aged Care Worker
Finlandia Village
Victoria Point, QLD
06.2008 - 11.2011
- Determined specific needs and provided most appropriate level of services for patient well-being.
- Remained alert to problems or health issues of clients and competently responded.
- Monitored and maintained cleanliness, sanitation and organization of assigned station and service areas.
- Monitored and assisted residents through individual service plans.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Planned, prepared and served meals and snacks according to prescribed diets.
- Documented residents' mental status, sleep and eating patterns in medical record books.
- Scheduled and accompanied clients to medical appointments.
- Shopped for groceries regularly in order to keep house stocked with necessities.
- Ran errands for patients, did shopping and picked up other necessities.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Built strong relationships with clients to deliver emotional support and companionship.
- Transported patients via wheelchair to and from rehabilitation and daily activities.
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Entertained, conversed and read aloud to keep patients mentally alert.
- Provided transportation to doctor's appointments, grocery stores, salons and barbershops.
- Used company software and databases to maintain records of services performed and patient conditions.
- Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.
- Transported individuals to events and activities, medical appointments and shopping trips.
- Assisted patients with self-administered medications.
- Provided safe mobility support to help patients move around personal and public spaces.
- Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained frequent supervision of residents unable to call for assistance.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Changed dressings, bandages and binders to maintain proper healing and sanitary measures.
- Conferred with supervisor to discuss patient condition and medical care.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
Education
Fire Safety -
First Response
07.2008 - 07.2008
Automated External Defibrillation -
St John Ambulsnce
09.2010 - 09.2010
Perform CPR -
Purple Heart First Aid Training
09.2008 - 09.2008
H.E.R.T
Human Emergency Response Training 08.2013 - 08.2013
Graduated Year 12 In 1990 -
Sunnybank State High School
Sunnybank, QLDCertificate 3 In Aged Care - Aged Care
Tafe Queensland
Meadowbrooke 02.2007 - 08.2008
Skills
Interpersonal Communication
Dependable and Responsible
Self-Motivated
Flexible and Adaptable
Safe chemical handling
Deep cleaning abilities
Housekeeping skills
Equipment operation
Equipment monitoring
Work orders
Facilities maintenance
Great common sense
Work well on my own as well as part of a team
Interests
Great common sense
Travel
Meeting new people
Dance
Timeline
Commercial Cleaner
Twin Rivers Center
08.2022 - Current
Take-Out Server
Beached As Cafe
11.2021 - 06.2022
Commercial Cleaner
Dimeo Cleaning Services
12.2020 - 06.2022
H.E.R.T
08.2013 - 08.2013
Pallative Care
Cared For My Frail Granparents
12.2011 - 08.2021
Aged Care Worker
Mutilink
12.2011 - 03.2013
Automated External Defibrillation -
St John Ambulsnce
09.2010 - 09.2010
Perform CPR -
Purple Heart First Aid Training
09.2008 - 09.2008
Fire Safety -
First Response
07.2008 - 07.2008
Aged Care Worker
Finlandia Village
06.2008 - 11.2011
Certificate 3 In Aged Care - Aged Care
Tafe Queensland
02.2007 - 08.2008
Graduated Year 12 In 1990 -
Sunnybank State High School