Mia Lopes
Wellard,WA
Summary
Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Extensive exposure with spinal cord injury patients on high dependency ventilators in home setting. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills.
Overview
9
9
years of professional experience
Work History
Disability Support Worker
At Home Care
12.2020 - Current
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Drove clients safely to social activities and appointments.
- Kept detailed daily logs with care actions, patient behaviors, and incidents.
- Maintained safety with tidy, clean, and hazard-free home environments.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Prepared nutritious meals to meet individual dietary needs for clients.
- Adhered to company requirements for patient interactions and care standards.
- Provided high level of physical support by lifting, adjusting, and moving clients.
- Transported patients via wheelchair to and from rehabilitation and daily activities.
- Checked medication schedules and patient needs to enforce medication administration standards team-wide.
- Kept accurate records for client files and handled related paperwork.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Entertained, conversed, and read aloud to keep patients mentally alert.
- Worked with children and parents to closely monitor and record social, behavioral and academic growth.
- Maintained detailed records of patient progress, documentation of services and case notes.
- Participated in clinical supervision to maintain professional development.
Casual Retail Assistant
WestnFresh Seafood
09.2014 - 02.2020
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Greeted customers and helped with product questions, selections, and purchases.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Maintained clean sales floor and straightened and faced merchandise.
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items, and join reward programs.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
- Managed cash register after end of shift to balance and record accurate transactions.
- Trained and supervised new employees to use selling strategies and apply best practices.
- Utilized upselling techniques to promote additional products and increase sales.
- Managed efficient cash register operations.
Education
Diploma - Diploma of General Nursing
Open Colleges School of Health
Northbridge, WASkills
- Companionship and Emotional Support
- Interdisciplinary Care
- Conflict Resolution
- Documentation Skills
- Household Chores
- Mobility Support
- Daily Logs
- Client Requirements
- Mental and Physical Exercise
- Creative Thinking
- Housekeeping Skills
- Medication Schedules
- Safety Management
- Supporting Daily Living Needs
- Lifestyle Support
- Appointment Organization
- Client Transportation
- Grooming and Bathing
- Grooming Support
- Meal Planning
- Healthcare Documentation
- Long-Term Care
Timeline
Disability Support Worker
At Home Care
12.2020 - Current
Casual Retail Assistant
WestnFresh Seafood
09.2014 - 02.2020
Diploma - Diploma of General Nursing
Open Colleges School of Health
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