Mia Matthews
Gleneagle,QLD
Summary
Dynamic team player with proven customer service and teamwork skills honed at McDonald's Fast Food Restaurant. Excelled in fast-paced environments, significantly enhancing customer satisfaction through efficient service and effective communication. Demonstrated expertise in cash handling and problem-solving, contributing to a positive and clean dining experience.
AVAILABILITY - 7 days per week. Flexible Hours.
Overview
3
3
years of professional experience
Work History
Crew Member
McDonald's Fast Food Restaurant
12.2021 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted other team members to achieve goals.
Education
High School Diploma -
Beaudesert State High School
Beaudesert, QLD11-2024
SIR30216 Certiificate III in Retail
McDonalds Australia Limited
Traineeship09-2024
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Clear Communication
- Cash Handling
- Customer Engagement
- Taking Orders
- Flexible Schedule
Accomplishments
Elected playground School Leader 2018
QATSIF Scholarship 2023 and 2024
QATSIF Young Indigenous Leader 2023
Elected Indigenous School Leader 2024
Beyond the Broncos Leadership Summit 2024
Timeline
Crew Member
McDonald's Fast Food Restaurant
12.2021 - Current
High School Diploma -
Beaudesert State High School
SIR30216 Certiificate III in Retail
McDonalds Australia Limited
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