Mia McFarland
The Gap
Summary
University student eager to expand my knowledge and gain experience across various sectors. Genuinely passionate about customer interaction and dedicated to creating positive, enjoyable experiences for all customers. Thrive in collaborative environments, fostering strong relationships with coworkers to enhance team productivity and morale.
Overview
7
7
years of professional experience
Work History
Workwear Sales Person
Hip Pocket Workwear & Safety
09.2024 - Current
- Committed to acquiring new skills and expanding knowledge across diverse industries
- Provide personalised customer service with recommendations tailored to meet individual needs.
- Consistently demonstrate respect, friendliness, and a proactive approach to assisting others.
Baby Sitting
Private
01.2024 - Current
- Developed strong rapport with families, leading to numerous referrals for additional babysitting opportunities.
- Maintained clean and organized living spaces throughout duration of babysitting responsibilities.
- Created an enjoyable atmosphere during babysitting sessions through storytelling, games, and music.
Educator
Sparrow Early Learning
01.2023 - 02.2024
- Contribute to the daily provision of care and education programs for children aged 0-3yrs
- Implementation of policies and procedures
- Adherence to the National Quality Framework – Education and Care Services Law and Regulation, National Quality Standard and the Early Years Learning Framework
- Building meaningful relationships with children, families and co educators
- Mentored new educators, providing guidance on individual child needs, company policies and procedures, and classroom management techniques.
- Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
Sales Crew Member
Guzman Y Gomez
11.2019 - 01.2023
- Consistently upheld high standards of customer service through friendly and authentic interactions with customers
- Multi-tasked taking orders over a drive-thru headset and taking Eftpos and cash payments
- Trained and supervised other sales members in customer interactions, money handling and workplace health and safety measures
- Excelled in working in a team allocating tasks and following instructions to ensure highest quality service and an enjoyable working environment
Junior Administrative Assistant
Queensland Baptist Centre
06.2021 - 12.2021
- Digitalised confidential pastor and church files
- Disassembled, scanned, digitally organized files and reassembled paper files
- Worked in a team of co-workers, allocated jobs and communicating to ensure the efficiency of the time sensitive work due to it being a holiday job
- Quickly acquired the skills necessary to deliver quality results through effective training and hands-on experience.
- Helped maintain confidentiality by properly storing sensitive information in secure locations or files.
Sales Crew Member
Ace Bakehouse
03.2018 - 01.2019
- Followed regular cleaning and sanitizing tasks in line with food health and safety regulations
- Supervised cash register and EFTPOS operations, ensuring accurate transactions and customer satisfaction.
- Performed food preparation tasks, executed various recipes, and restocked supplies as needed.
Education
Bachelor of Physiotherapy -
Griffith University
QLD10-2028
High School -
The Gap State High School
01.2022
Skills
- Customer interaction
- Managing high intensity workloads
- Basic safety and hygiene procedures
- Teamwork
Awards
- Recipient of Outstanding Principals Excellence in Engagement Award
- Recipient of Volleyball Coaches Award
- Recipient of Royal Australian Chemical Institute Certificate for Excellence in Chemistry
- Recipient of 6 Principal’s Academic Excellence Awards
- Recipient of 3 Certificates of Excellence in Drama
References
- Kerrin Thomas - 0422177741
- Joanne Grana - 0434084355
- Dave Goldfinch - 0401991979
Certifications and qualifications
- Blue card certified
- First aid/CPR certification
- Partial completion Certificate 3 Children’s Services – KKTC
- Enrolled Bachelor Physiotherapy Griffith University (GPA 6.75)
- Certificate II in Skills for Work and Vocational Pathways
- Certificate I in Information, Digital Media and Technology
- Level 1 Sports trainer qualification
Timeline
Workwear Sales Person
Hip Pocket Workwear & Safety
09.2024 - Current
Baby Sitting
Private
01.2024 - Current
Educator
Sparrow Early Learning
01.2023 - 02.2024
Junior Administrative Assistant
Queensland Baptist Centre
06.2021 - 12.2021
Sales Crew Member
Guzman Y Gomez
11.2019 - 01.2023
Sales Crew Member
Ace Bakehouse
03.2018 - 01.2019
Bachelor of Physiotherapy -
Griffith University
High School -
The Gap State High School
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