Mia McGoran
Crafers,SA
Summary
Intelligent, reliable and capable young woman offering strong multitasking, problem-solving and communication skills in a wide variety of customer or client facing settings.
Demonstrated ability to remain calm under pressure while remaining client focussed.
Willingness to take on added responsibilities to meet team goals and/or to improve the client experience.
Proficient in customer service, food handling, preparation and point of sale transactions. Hard worker with record of on-time shift arrival and willingness to stay late to complete orders.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Early Childhood Educator
Alive Early Learning Centre
01.2023 - Current
- Supported children with special needs, creating customized learning strategies to accommodate various abilities.
- Maintained and fostered positive and constructive interactions with staff, families, and children.
- Boosted children''s social skills development through group projects and collaborative games.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Communicated with parents and other staff about student progress.
- Applied play-based strategies to provide diverse approaches to learning.
- Cultivated a safe and inclusive classroom environment that fostered respect, empathy, and cultural awareness among students.
- Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
Customer Service Team Member
Coles Supermarket
10.2021 - 04.2022
- Enhanced customer satisfaction by resolving product and service issues promptly and efficiently.
- Maintained thorough knowledge of products and services to provide accurate information to customers, increasing trust in the brand.
- Achieved consistent positive feedback from customers due to exceptional listening skills that led to successful problem resolution.
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Responded to customer requests for products, services, and company information.
Customer Service Team Member
KFC
08.2020 - 09.2021
- Handled customer inquiries and suggestions courteously and professionally.
- Provided primary customer support to internal and external customers.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Processed customer service orders promptly to increase customer satisfaction.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Delivered prompt service to prioritize customer needs.
Education
Bachelor of Midwifery -
University of South Australia
Adelaide, SA12.2025
SACE -
Loreto College
Marryatville, SA11.2022
Certificate III - Business
Targett Training
06.2021
Skills
- Polite and experienced communicator
- Customer Service
- Positive attitude and enthusiasm
- Patience and Empathy
- Conflict resolution techniques
- Thorough understanding of Workplace Health and Safety
- Safe Food Handling
- Reliable and punctual
- Cash handling proficiency
- Point-of-sale system operation
- Valid SA driver's license
Certification
Senior First Aid and CPR Certificate
Responding to Risks Effects of Abuse, Harm and Neglect
Police Clearance
Working With Children Clearance
Immunisation Certificate
Responsible Service of Alcohol
Food Handling and Safety
Referees
Personal
Brady Stallard - Catholic Education Office
Phone: 0419960352
Timeline
Early Childhood Educator
Alive Early Learning Centre
01.2023 - Current
Customer Service Team Member
Coles Supermarket
10.2021 - 04.2022
Customer Service Team Member
KFC
08.2020 - 09.2021
Bachelor of Midwifery -
University of South Australia
SACE -
Loreto College
Certificate III - Business
Targett Training
Similar Profiles
Jasmin CarlileJasmin Carlile
Nominated Supervisor at KidCademy Early Learning Centre/PlayPatch Early Learning CentreNominated Supervisor at KidCademy Early Learning Centre/PlayPatch Early Learning Centre
Pushpalatha PuttegowdaPushpalatha Puttegowda
Early Childhood Educator at Equip Learning Early Learning CentreEarly Childhood Educator at Equip Learning Early Learning Centre
Chuhui ZengChuhui Zeng
Internship Student at Joyful Learning Early Learning CentreInternship Student at Joyful Learning Early Learning Centre
Annalisa GoodwinAnnalisa Goodwin
Cycle 2 Teacher (Yr. 1/2/3) at The Hills Montessori SchoolCycle 2 Teacher (Yr. 1/2/3) at The Hills Montessori School
Errol MartinErrol Martin
Bartender at Aces ChinatownBartender at Aces Chinatown