Summary
Overview
Work History
Education
Skills
Professional swimming
Timeline
Generic

Mia Miles

Bundall,QLD

Summary

Versatile team member offering over 2.5 years of experience handling tasks smoothly and efficiently. Successful at promoting customer loyalty, satisfaction, and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing, and cleaning. Dedicated and dependable relationship builder with excellent organizational strengths and superior work ethic well-mannered teenager who enjoys the company of adults and is happy and comfortable working with all ages

Overview

2
2
years of professional experience

Work History

Shop Assistant

Sorrento Seafoods
11.2021 - Current
  • Completed daily tasks accurately and on-time to support shop needs.
  • Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
  • Greeted customers entering store and offered assistance with requirements.
  • Checked incoming orders and organized new stock.
  • Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
  • Organized shelves to remove slow moving items and add new merchandise.
  • Helped managers with daily checklists and last-minute requirements.
  • Maximized safety and production levels by frequently cleaning and organizing work areas.
  • Remained calm and composed in tense situations involving angry or upset customers.
  • Supported production needs by performing routine tasks using standard procedures and equipment.
  • Monitored shop security to identify and report shoplifting activities and increase security measures.
  • Conducted demonstrations to highlight features and benefits of products.
  • Managed efficient cash register operations.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Developed strong rapport with customers and created positive impression of business.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Communicated closely with servers to fully understand special orders for customers.

Party Host

Go Bowling
06.2022 - 11.2022
  • Supervised children's activities, maintaining happiness, safety and well-being.
  • Prepared and served food and drinks to guests, meeting hygiene and safety standards.
  • Decorated and set tables in accordance with party themes and age groups.
  • Planned parties according to customer specifications.
  • Educated guests on rules and policies to deliver safe, enjoyable experiences.
  • Directed guests to correct areas for eating, dancing, and other services.
  • Took information about guests' party size, led to seating and offered menus.
  • Developed detailed plans and schedules for successful event outcomes.
  • Governed dining area to coordinate, usher and remove obstacles to drive positive dining experience.
  • Built and established positive relationships with patrons, team members and supervisors.

Chef Assistant

Sorrento Social
05.2022 - 06.2022
  • Managed food preparation activities, such as cutting ingredients to size and preparing sauces and garnishes.
  • Prepared and cooked quality meals in high-volume, fast-paced service environments.
  • Wrapped, dated, and stored food in refrigerators under standardized temperature for future uses.
  • Maintained cleanliness and order of kitchen prep areas and appliances as well as convenient organization of ingredients.
  • Prepped ingredients ahead of time to increase cooking and service speed.
  • Assisted in menu preparation, making suggestions, and researching recipes compatible with existing menu items.
  • Supported senior chefs with creative meal planning and recipe development.
  • Verified food temperatures and quality ahead of service to maintain standards.

Education

High School Diploma -

Somerset College
Mudgeeraba, QLD
11.2026

Skills

  • Competitive Knowledge
  • Product Knowledge
  • Providing Feedback
  • Equipment Preparation
  • Special Assignments
  • Product Promotion
  • Shop Organization
  • Restaurant Operation
  • Safety Procedures
  • Cash Counting
  • Station Preparation
  • Performance Goals
  • Team player
  • Counting money and eftpos machine handling
  • Leader of staff

Professional swimming

- 8 years of swimming, from the young age of 6

- Accomplished many goals and received many awards and recognition

- Competed at a National level, states at 9

Timeline

Party Host

Go Bowling
06.2022 - 11.2022

Chef Assistant

Sorrento Social
05.2022 - 06.2022

Shop Assistant

Sorrento Seafoods
11.2021 - Current

High School Diploma -

Somerset College

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Mia Miles