Summary
Overview
Work History
Education
Skills
Professional Attributes
Volunteer Experience
Certification
References
Timeline
Generic

Mia Mitchell

Illawarra,NSW

Summary

I am a third-year counseling student at ACAP, with over four years of experience supporting children and young people in childcare. I’ve developed strong skills in empathy, active listening, and ethical practice. I’m seeking a student placement to support the well-being of vulnerable individuals, with a particular interest in working with children and youth.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Childcare Educator

Peak Sports and Learning
Wollongong, NSW
11.2020 - Current

• Developed lesson plans that were stimulating and engaging for the children.

  • Established good relationships with parents and guardians through regular communication via phone or emails.
  • Attended workshops and training sessions related to childcare education and best practices.
  • Maintained a safe environment for all children under care by adhering to safety regulations.
  • Participated in team meetings to discuss progress of each child's development and plan future goals for them.
  • Managed conflicts between different children while ensuring respect towards each other is maintained at all times.
  • Observed child behavior to assess their needs and plan activities accordingly.
  • Administered first aid and medication in accordance with health and safety regulations.
  • Engaged in continuous professional development to stay current with early childhood education practices.

Hair Salon Assistant

Amy Mitchell Hair
Wollongong, NSW
09.2018 - 03.2019
  • Followed safety protocols while performing tasks in the salon.
  • Set up stations for stylists before their appointments with clients.
  • Educated clients on proper care instructions for their newly styled hair.
  • Processed payments from customers for services rendered.
  • Assisted with shampooing and conditioning treatments, ensuring client comfort.
  • Provided assistance to other staff members during busy times.
  • Provided advice on hair care products to clients.

Education

Counselling

Australian College of Applied Professions (ACAP)
Sydney, NSW
05-2026

Some College (No Degree) - School

Illawarra Grammar School (TIGS)
Wollongong, NSW
12-2021

Certificate IV - Early Learning And Child Care

Wave Learning
Wollongong, NSW
11-2020

Skills

  • 4 years’ of full-time experience supporting children in after-school and holiday care
  • Trained Responsible Person in childcare with skills in supervising and working with staff, ensuring compliance with regulations, and managing day-to-day operations
  • Volunteer experience supporting neurodivergent children in STEM education and mental health
  • Volunteer experience at Athenies Angels, supporting teenagers and adults by providing mental health support through a digital platform
  • Can demonstrate creative problem-solving, flexible thinking, and the ability to reach collaborative compromises when supporting others
  • Experience working with children and families across a range of complex and sensitive situations, including grief, loss, trauma, and developmental or behavioural challenges
  • Acknowledged by my manager that I am confident in recognising signs of risk and have completed mandatory reporting processes multiple times in accordance with child protection requirements
  • Manager has stated that my skills in building rapport, planning activities, and documenting progress are carefully considered
  • Solid understanding of trauma-informed and strengths-based approaches

Professional Attributes

  • Three years of counselling study with well-developed foundational counselling skills
  • Can demonstrate positive, proactive attitude toward experiential learning
  • Neurodivergent lived experience and strong advocate for inclusion
  • Reliable, resilient, and emotionally intelligent
  • Culturally responsive and committed to equity
  • Works effectively both independently and as part of a team

Volunteer Experience

  • Mental Health Youth Committee Member, Athenies Angels Aid Ltd, 01/24 - Present, Helped with awareness campaigns and online youth support initiatives for mental health
  • Volunteer, FIRST LEGO League, Illawarra Region, 01/24, Supported neurodivergent children during regional robotics tournaments
  • Volunteer, Plates for Mates, Community Events, 01/19, Assisted in preparing and serving meals to individuals and families experiencing homelessness and financial hardship
  • Volunteer, Taronga Zoo, Sydney, 01/17 - 01/19, Education team member supporting conservation and visitor engagement

Certification

Working with Children Check (NSW) – current

National police check – current

First Aid and CPR - Current

Certificate IV in School Age Education and Care – completed 2021

References

Available on request

Timeline

Childcare Educator

Peak Sports and Learning
11.2020 - Current

Hair Salon Assistant

Amy Mitchell Hair
09.2018 - 03.2019

Counselling

Australian College of Applied Professions (ACAP)

Some College (No Degree) - School

Illawarra Grammar School (TIGS)

Certificate IV - Early Learning And Child Care

Wave Learning

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