Mia Payne
Summary
Dynamic Assistant Store Manager with a proven track record at Zambrero, excelling in customer service and inventory control. Recognized for enhancing store performance through effective staff supervision and problem-solving skills. Successfully improved customer satisfaction and streamlined operations, contributing to a positive work culture and achieving sales goals.
Overview
4
4
years of professional experience
Work History
Assistant Store Manager
Zambrero
02.2024 - Current
- Assisted in daily store operations, ensuring efficient workflow and customer satisfaction.
- Executed inventory management tasks, maintaining stock levels and minimizing waste.
- Resolved customer inquiries and complaints promptly, enhancing overall service quality.
- Managed staff scheduling to optimize labour costs and effective coverage
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
Sales Staff Member
Zambrero
02.2022 - 02.2024
- Assisted customers with product selection and inquiries to enhance satisfaction.
- Processed sales transactions efficiently using point-of-sale systems.
- Maintained merchandise displays to ensure an organized shopping environment.
- Collaborated with team members to achieve store goals and improve service quality.
- Built strong customer relationships through excellent communication skills and product knowledge.
- Managed a diverse client portfolio, tailoring sales approaches to individual needs and preferences.
Sales Staff Member
Bakers Delight
01.2021 - 02.2022
- Implemented visual merchandising techniques that positively influenced customer engagement.
- Collaborated with team members to optimize sales strategies, achieving higher conversion rates.
- Processed transactions accurately and efficiently, ensuring customer satisfaction during high-volume periods.
- Managed cash drawer, balancing daily till to maintain financial accuracy.
Education
High School Diploma -
Australian Science And Mathematics School
Adelaide, SA12-2023
Skills
- Problem-solving
- Customer service
- Customer experience
- Customer service and engagement
- Inventory control
- Store organization
- Time management
- Attention to detail
- Customer service management
- Staff supervision
- Hiring and training
Timeline
Assistant Store Manager
Zambrero
02.2024 - Current
Sales Staff Member
Zambrero
02.2022 - 02.2024
Sales Staff Member
Bakers Delight
01.2021 - 02.2022
High School Diploma -
Australian Science And Mathematics School
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