Mia Prado
Castlemaine
Summary
Having worked in a variety of job settings, I have discovered I am a dedicated worker with an excellent work ethic, and am always looking for ways to improve efficiency where I work. I have good problem solving skills and great communication skills. I have a diverse work experience that has taught me lots of life skills and how to work within a team or independently. This includes working in childcare, a hospital doing a range of duties, to where I am currently working in the hospitality industry at my local pub. I currently work in a role as a senior staff member closing the pub and supervising and directing staff. I am currently looking to diversify my skills in a new workplace to learn new skills and find more suitable work hours that align with the work life balance I am looking for in my life.
Overview
11
11
years of professional experience
Work History
Bar Gaming Attendant
Cumberland Hotel
08.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Promoted responsible gambling practices by monitoring guest behaviour and intervening when necessary.
- Handled sensitive situations discretely, including addressing intoxicated guests or disputes among patrons.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Trained new kitchen staff on food safety, preparation and cooking techniques.
- Prepared and cooked meals according to recipes and customer specifications.
Environmental Services
Castlemaine Health
04.2019 - 09.2021
- Enhanced patient comfort by maintaining cleanliness and sanitation of hospital rooms and common areas.
- Received positive feedback from supervisors for exceptional attention to detail when conducting deep-cleaning projects throughout the hospital.
- Provided training support for new hospital cleaner hires, sharing best practices and tips for efficient task completion.
- Ensured optimal facility appearance for patients, staff, and visitors through regular floor care, trash removal, and detail cleaning tasks.
- Used time management and efficient cleaning methods to meet deadlines.
- Assisted residents with daily living activities, promoting their independence and wellbeing.
- Enhanced patient comfort by providing compassionate care and addressing individual needs.
- Contributed to a positive working environment through effective teamwork and collaboration with colleagues across various departments.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Provided end-of-life care, offering comfort and support for patients and their families during difficult times.
Educator
Busy Bees Preschool Center
11.2017 - 09.2019
- Built relationships and communicated with parents to provide best learning environment for children.
- Collaborated with colleagues to develop and revise curriculum, enhancing learning experience.
- Fostered student curiosity and interest through creative hands-on activities.
- Developed and implemented classroom routines to address varying student needs.
- Collaborated with adults and children to provide safe and educational experience.
Stall Holder Assistant
Mount Alexander Fruit Gardens
01.2014 - 10.2015
- Greeted patrons with friendliness and professionalism.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
Education
Year 12
Castlemaine Secondary College
Castlemaine, VIC10-2018
Certificate III - Early Childhood Education
Cvgt
Bendigo, VIC11-2017
Skills
- Customer service
- Time management
- Attention to detail
- Problem-solving abilities
- Reliability
- Excellent communication
Timeline
Bar Gaming Attendant
Cumberland Hotel
08.2022 - Current
Environmental Services
Castlemaine Health
04.2019 - 09.2021
Educator
Busy Bees Preschool Center
11.2017 - 09.2019
Stall Holder Assistant
Mount Alexander Fruit Gardens
01.2014 - 10.2015
Year 12
Castlemaine Secondary College
Certificate III - Early Childhood Education
Cvgt
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