Mia-Rose Eather
Gosford,NSW
Summary
Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty.
Overview
1
1
year of professional experience
Work History
Retail Cashier
The Reject Shop
10.2023 - Current
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
- Provided warranty information to customers purchasing covered items and services.
- Increased sales by offering advice on purchases and promoting additional products.
- Processed various payment methods accurately while maintaining confidentiality of customer information.
- Assisted with store inventory management, ensuring timely replenishment of stock on the sales floor.
- Resolved customer complaints promptly and professionally, fostering a positive reputation for the store.
- Cultivated a welcoming retail environment by greeting customers warmly upon entry, setting a friendly tone throughout their visit .
- Managed merchandise returns and exchanges by closely checking items and receipts to assess eligibility and make accurate processing decisions.
- Helped customers complete purchases and locate items.
Domestic Cleaner
Mrs Mops Pty.
10.2022 - 12.2022
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Handled requests for extra linens, toiletries and other supplies.
- Polished fixtures to achieve professional shine and appearance.
- Proactively identified potential maintenance issues during cleaning sessions and informed homeowners to prevent further damage.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Resealed floors with wax and kitchen counters with correct applications to minimize staining and damage.
- Operated electronic backpack vacuums and floor sweepers.
- Completed special housekeeping actions such as turning mattresses on set schedule.
- Received positive feedback from clients on punctuality, professionalism, and attention to detail in each cleaning job completed.
- Provided specialized care for delicate items such as antiques, artwork, and electronics during cleaning sessions.
- Assisted homeowners with decluttering projects by sorting items into categories based on need or value.
Education
High School Diploma -
Henry Kendall High School
Gosford, NSW09.2022
Skills
- Polite and friendly customer service
- Issue Resolution
- Reliability and punctuality
- Sales floor sanitation
- Honest and Dependable
- Inventory Stocking
- Cash handling and management
- Product restocking
- Bagging and Packaging
- Credits and Refunds
- ID Verification
- Teamwork and Collaboration
- Conflict Management
- Product and service knowledge
Timeline
Retail Cashier
The Reject Shop
10.2023 - Current
Domestic Cleaner
Mrs Mops Pty.
10.2022 - 12.2022
High School Diploma -
Henry Kendall High School
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