Mia Sanders
Raby
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Professional and experienced sales professional prepared for this role. Strong focus on team collaboration and achieving results. Known for flexibility, reliability, and effective communication. Skills include customer service, inventory management, and sales techniques. Employers value problem-solving abilities and positive attitude.
Overview
7
7
years of professional experience
Work History
Cabin Crew Member
Virgin Australia
07.2023 - Current
- Followed company regulations and rules to promote safe environment for travellers and employees.
- Adjusted to delays, changes and trained on time management and communication.
- Cleaned and serviced aircraft cabin, galleys and lavatories.
- Resolved passenger conflicts and medical emergencies during flights.
- Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
- Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
- Performed pre-flight cabin checks to maintain operational safety equipment.
- Demonstrated knowledge of aircraft safety features and emergency equipment.
Store Host
Mecca Maxima Macarthur
06.2022 - 10.2023
- Working Towards Sales Targets
- Listened to customer needs and desires to identify and recommend optimal products.
- Used in-store system to locate inventory and place special orders for customers.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Experience with unpacking and handling new stock
- Meeting KPI'S and working with team to exceed
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Prioritized helping customers over completing other routine tasks in store.
- Backed up cashiers during busy periods and breaks.
- Managed efficient cash register operations.
Supervisor
Woolworth's Eaglevale
02.2019 - 11.2022
- Handled changes in staff rostering
- Supervised shifts assisting with customers and workers needs.
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
- Greeted customers entering store and responded promptly to customer needs.
- Identified and resolved discrepancies and errors in customer accounts.
- Helped customers complete purchases, locate items, and join reward programs.
- Used POS system to enter orders, process payments and issue receipts.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Worked with floor team and managers to meet wide range of customer needs.
Education
Higher School Certificate (HSC) -
Robert Townson High School
Raby NSW11.2021
Skills
- First Aid and CPR Certificate
- RSA/ RCG Competency Card Holder
- Bag Inspections
- Credit Card Transaction Processing
- Food Preparation
- Customer Satisfaction
- Returns Checks
- Store Layouts
- Closing Procedures
- Safety Awareness
- Cash Register Operations
- POS Transactions
- Managing Returns
- Reliability and punctuality
- Customer assistance
Timeline
Cabin Crew Member
Virgin Australia
07.2023 - Current
Store Host
Mecca Maxima Macarthur
06.2022 - 10.2023
Supervisor
Woolworth's Eaglevale
02.2019 - 11.2022
Higher School Certificate (HSC) -
Robert Townson High School