Mia Senkevics
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. My working history and experience has afforded me many opportunities to collaborate and innovate whilst always striving to contribute and deliver on team and business goals.
Overview
7
7
years of professional experience
Work History
Operations Specialist
Apple
12.2019 - Current
- Receive, count and return pallets of inventory.
- Support Sales team by transiting new products to customers from inventory to deliver an exceptional customer experience.
- The ability to adapt to a dynamic, fast-paced environment and ensure service standards were maintained daily
Operations Expert Experience
Apple
07.2022 - 01.2023
- Six month experience of performing operational expert duties within a small team.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Bringing unique ideas to the team, monitoring and investigating inventory movements and performing administrative duties for the store.
- Created database of all equipment models and serial Numbers.
Product Specialist
Apple
10.2018 - 01.2019
- Gained valuable knowledge of technology & software in product sales and customer experience.
- Acquired thorough insight of the business through career experiences; such as operations and carrier options.
- Obtained knowledge through training and skill-building, including reverse shadowing.
Bartender
Merivale Group
01.2018 - 09.2018
- Was part of the Merivale re-launch team for the Royal Hotel in Bondi.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
- Assisted with inventorying beverage stock and bar supplies.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
Waitress
Amigos
07.2017 - 12.2017
- Provided timely tableside assistance to guests requiring additional condiments or utensils.
- Processed orders and sent to kitchen employees for preparation.
- Increased repeat business by cultivating relationships with customers and providing memorable dining experiences.
- .Elevated overall guest experience by addressing dietary restrictions or allergies when recommending menu items to patrons.
Hairdressing Apprentice
Angel Hair
10.2016 - 02.2017
- Booking future appointments, settling payments and introducing clients to their stylist.
- Utilized latest techniques in shampooing hair and styling.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Education
Diploma of Applied Social Science - Counselling
Torrens University Australia
Sydney, NSW12.2018
Skills
- Planning and coordination
- Cross-Functional Communication
- Critical Thinking
- Attention to detail
- Problem-Solving
- Microsoft Certification
Timeline
Operations Expert Experience
Apple
07.2022 - 01.2023
Operations Specialist
Apple
12.2019 - Current
Product Specialist
Apple
10.2018 - 01.2019
Bartender
Merivale Group
01.2018 - 09.2018
Waitress
Amigos
07.2017 - 12.2017
Hairdressing Apprentice
Angel Hair
10.2016 - 02.2017
Diploma of Applied Social Science - Counselling
Torrens University Australia
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