Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Mia Smith

Park Ridge,QLD

Summary

Recent graduate from High-school and have foundational knowledge in Primary Education due to hands-on experience gained through work experiences in a primary school class with more practical learning sessions coming up throughout University to hone and improve my skills.. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive. Currently studying a Bachelor of Education at the University of Queensland where I will continue to build upon my knowledge of teaching to be able to apply such skills and knowledge effectively in a classroom setting.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Waitress/Bartender

Logan Village Hotel
01.2025 - Current
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.

Checkout Team Member

Woolworths
04.2024 - 01.2025
  • Established rapport with customers through genuine interaction, creating a welcoming and comfortable atmosphere at the checkout.
  • Maintained accurate inventory levels at the front-end through efficient restocking of supplies and merchandising materials.
  • Supported store management by effectively resolving customer issues or concerns at the checkout.
  • Collaborated with team members to ensure effective communication and smooth workflow within the department.

Waitress

Diggers Services Club
04.2023 - 04.2024
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.

Customer Service Representative

Kmart
08.2020 - 10.2022
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
  • Collaborated with team members to develop best practices for consistent customer service delivery.

Education

Bachelor of Education (Primary) -

University of Queensland
Brisbane, QLD
10-2028

High School Diploma -

Trinity College
Beenleigh, QLD
11-2024

Skills

  • Critical thinking
  • Growth mindset
  • Strong multitasking
  • Highly reliable
  • Clear and effective communication
  • Patience and tolerance
  • Outgoing personality
  • Decision-making
  • Personable and approachable
  • Relationship building
  • Public speaking

Accomplishments

    I was accepted into the Griffith University Head-Start early offer in Year 11 to study an introductory psychology class over the 2023/2024 Summer Semester. In this I learnt the different ways the brain can work in both adolescents and adults and how this can be applied in real-life scenarios. I achieved high results by completing all tasks with accuracy and efficiency.

    In Years 11 and 12 I achieved the academic excellence awards for the year meaning that I achieved atleast four overall marks of an A over the year and nothing less than a B. I also received the Psychology academic award for achieving the highest grades in that class in the cohort. These awards highlight the work and effort I put into all my tasks and how I can achieve positives outcomes.

Certification

  • Certificate IV in Justice Studies - Unity College - April 2023

Timeline

Waitress/Bartender

Logan Village Hotel
01.2025 - Current

Checkout Team Member

Woolworths
04.2024 - 01.2025

Waitress

Diggers Services Club
04.2023 - 04.2024

Customer Service Representative

Kmart
08.2020 - 10.2022
  • Certificate IV in Justice Studies - Unity College - April 2023

Bachelor of Education (Primary) -

University of Queensland

High School Diploma -

Trinity College
Mia Smith