Summary
Overview
Work History
Skills
Certification
References
Timeline
Generic

Mia Stevens

Frankston

Summary

Hardworking with approximately two years and 3 months experience in hospitality, focusing on delivering exceptional customer service. Looking to use my organization and cooperative skills to contribute to team success.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Food and Beverage Attendant

Moonah Links Resort - Fingal
12.2022 - Current

- Organized event and conferencing groups
- Waitressing and bar service
- Maintained knowledge of menu items and preparation methods assisting customers in menu choices
- Trained in food preparation, service, and sanitation
- Till counting, cash handling, and payment processing
- Coffee making

Food Runner

400 Gradi
06.2021 - 02.2022

- Helped FOH staff with table management, food delivery and beverage refills.
- Resolved customer complaints independently or in collaboration with servers, kitchen staff and management.
- Restocking and organizing merchandise
- Had broad base knowledge in restaurant operations in front of house

Skills

  • Customer service skills
  • Organised and efficient
  • Problem solving skills
  • Positive attitude
  • Reliant
  • Good with technology
  • Approachable

Certification

  • Working with children check
  • Drivers licence
  • Willing to obtain First Aid and CPR certificate

References

FORMER SUPERVISOR 

Minro Impett - 0426805236


CURRENT TEAM LEADER 

Holly Logan - 0415200404

Timeline

Food and Beverage Attendant

Moonah Links Resort - Fingal
12.2022 - Current

Food Runner

400 Gradi
06.2021 - 02.2022
Mia Stevens