Summary
Overview
Work History
Education
Timeline
Generic

Mia Taleb

Sydney

Summary

Highly motivated individual seeking an engaging position to implement knowledge and enhance skills. Demonstrated responsibility and reliability, with ability to work effectively both individually and as part of a team, even in high-volume environments. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Overview

3
3
years of professional experience

Work History

Administration

SHMIX AND CO
02.2024 - Current
  • Managed schedules and calendars.
  • Organising meetings and events.
  • Handling correspondence and communication.
  • Maintaining filing systems and databases.
  • Preparing reports and presentations.
  • Assisting with budgeting and financial tasks.
  • Coordinating office supplies and inventory.


Customer Service Representative

MECCA Brands
05.2023 - Current
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Team Member

Woolworths
01.2022 - 04.2024
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Operated register to process payments and collect cash payments for order totals.
  • Addressed and resolved customer complaints politely and professionally.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.

Education

High School Diploma -

Condell Park High School
Bankstown, NSW
09-2023

Timeline

Administration

SHMIX AND CO
02.2024 - Current

Customer Service Representative

MECCA Brands
05.2023 - Current

Team Member

Woolworths
01.2022 - 04.2024

High School Diploma -

Condell Park High School

Similar Profiles

CREATE PROFILE
Mia Taleb