Summary
Overview
Work History
Education
Skills
Websites
Languages and hobbies
Timeline
Generic
Mia Tam

Mia Tam

Brisbane

Summary

Offering strong communication skills and natural ability to connect with people, eager to learn and develop in aviation environment. Brings understanding of hospitality and customer service principles, ready to use and develop conflict resolution and multitasking skills in Desired Position role.

Developed strong customer service and conflict resolution skills in fast-paced, high-pressure environment. Seeking to transition into new field where these skills are valuable. Dedicated to delivering exceptional service and ensuring positive experiences for all clients.

Overview

4
4
years of professional experience

Work History

Sales Consultant

Westside BMW
10.2023 - Current
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Provided sales and customer service assistance to walk-in traffic
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.

Followed up with existing customers to provide additional support and address concerns.

Salesperson

Westpoint Autos
03.2023 - 10.2023
  • Worked to build relationships with customers and built potential for additional sales.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Enhanced product knowledge by attending training sessions and staying current with industry trends.

Lead Educator

Kids Club Child Care Clarence Centre
11.2022 - 03.2023
  • Developed engaging curriculum materials, resulting in increased student interest and understanding of subject matter.
  • Established strong rapport with parents through consistent communication, supporting their involvement in the educational process and addressing concerns promptly.
  • Managed classroom effectively to maximize instructional time, ensuring an optimal learning environment for all students.
  • Improved student performance by providing individualized feedback and adjusting teaching methods to meet diverse learning needs.

Part-time Educator

Kids Club Child Care Clarence Centre
04.2021 - 11.2022
  • Partnered with team members to create enriching educational experiences for children.
  • Created and developed lesson plans to meet students' academic needs.

Education

Certificate III - Automotive sales

Australian Automotive Training
Brisbane
02.2023

Diploma Of Education - Early Childhood Care And Education

Queensland Academy of Technology
Brisbane, QLD
08.2022

Skills

  • Customer service
  • Problem-solving
  • Calm under pressure
  • Fast learner

Languages and hobbies

Languages:


  • English
  • Mandarin
  • Cantonese


Hobbies:

  • Hiking
  • Movies
  • Music
  • Traveling
  • Painting

Timeline

Sales Consultant

Westside BMW
10.2023 - Current

Salesperson

Westpoint Autos
03.2023 - 10.2023

Lead Educator

Kids Club Child Care Clarence Centre
11.2022 - 03.2023

Part-time Educator

Kids Club Child Care Clarence Centre
04.2021 - 11.2022

Certificate III - Automotive sales

Australian Automotive Training

Diploma Of Education - Early Childhood Care And Education

Queensland Academy of Technology
Mia Tam