MIA TESORIERO
Sydney
Summary
Motivated and people-focused professional with extensive experience in customer service, retail management, and wellness therapy. Known for team leadership, conflict resolution, and building positive workplace environments. Now seeking to apply interpersonal and marketing strengths in a graduate PR and communications role.
Overview
9
9
years of professional experience
Work History
Retail Assistant
Supercheap Auto
08.2023 - Current
- As a Retail Assistant at Supercheap Auto, I provided exceptional customer service, offering expert advice on automotive parts, accessories, and tools. My role involved processing sales transactions, maintaining store presentation, restocking shelves, and assisting with inventory management. I developed strong product knowledge to support customer needs and worked collaboratively with the team to meet sales targets and ensure a safe, efficient, and engaging retail environment.
Clinical Therapist
Body Catalyst (Body Sculpting & Wellness Clinic)
07.2022 - 08.2023
- Performed non-surgical body sculpting and wellness treatments after completing 6 weeks of specialist training.
- Met and exceeded monthly KPIs and sales targets by building strong client relationships.
- Educated clients on personalised treatment plans and product recommendations.
Assistant Manager
OneWorld Collection
01.2021 - 07.2022
- Led daily store operations and motivated a retail team to achieve monthly sales goals.
- Resolved workplace conflicts, improved staff morale, and fostered a supportive work environment.
- Managed store layout, stock replenishment, and reconciled sales reports with head office.
Polo Groom & Farmhand
Enviroganic Farm
08.2021 - 10.2021
- Handled care of high-performance polo horses including exercise, feeding, and equipment preparation.
Retail Sales Assistant
OneWorld Collection
01.2019 - 01.2021
- Delivered customer service and supported front-of-house product staging and presentation.
- Assisted with retail admin, order coordination, and client delivery scheduling.
Retail Sales Assistant
Adairs Pty Ltd
01.2016 - 01.2017
- Worked toward individual and store sales targets, assisted with merchandising and inventory.
Education
Bachelor of Business - Marketing
Macquarie University
11-2026
Higher School Certificate -
Mater Maria Catholic School
01.2019
Skills
- Team leadership & conflict resolution
- Customer engagement & sales conversion
- Verbal communication & interpersonal rapport
- Retail & wellness operations
- Time management & multitasking under pressure
Languages
Swedish
Native or Bilingual
Timeline
Retail Assistant
Supercheap Auto
08.2023 - Current
Clinical Therapist
Body Catalyst (Body Sculpting & Wellness Clinic)
07.2022 - 08.2023
Polo Groom & Farmhand
Enviroganic Farm
08.2021 - 10.2021
Assistant Manager
OneWorld Collection
01.2021 - 07.2022
Retail Sales Assistant
OneWorld Collection
01.2019 - 01.2021
Retail Sales Assistant
Adairs Pty Ltd
01.2016 - 01.2017
Bachelor of Business - Marketing
Macquarie University
Higher School Certificate -
Mater Maria Catholic School
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