Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
MIA TESORIERO

MIA TESORIERO

Sydney

Summary

Motivated and people-focused professional with extensive experience in customer service, retail management, and wellness therapy. Known for team leadership, conflict resolution, and building positive workplace environments. Now seeking to apply interpersonal and marketing strengths in a graduate PR and communications role.

Overview

9
9
years of professional experience

Work History

Retail Assistant

Supercheap Auto
08.2023 - Current
  • As a Retail Assistant at Supercheap Auto, I provided exceptional customer service, offering expert advice on automotive parts, accessories, and tools. My role involved processing sales transactions, maintaining store presentation, restocking shelves, and assisting with inventory management. I developed strong product knowledge to support customer needs and worked collaboratively with the team to meet sales targets and ensure a safe, efficient, and engaging retail environment.

Clinical Therapist

Body Catalyst (Body Sculpting & Wellness Clinic)
07.2022 - 08.2023
  • Performed non-surgical body sculpting and wellness treatments after completing 6 weeks of specialist training.
  • Met and exceeded monthly KPIs and sales targets by building strong client relationships.
  • Educated clients on personalised treatment plans and product recommendations.

Assistant Manager

OneWorld Collection
01.2021 - 07.2022
  • Led daily store operations and motivated a retail team to achieve monthly sales goals.
  • Resolved workplace conflicts, improved staff morale, and fostered a supportive work environment.
  • Managed store layout, stock replenishment, and reconciled sales reports with head office.

Polo Groom & Farmhand

Enviroganic Farm
08.2021 - 10.2021
  • Handled care of high-performance polo horses including exercise, feeding, and equipment preparation.

Retail Sales Assistant

OneWorld Collection
01.2019 - 01.2021
  • Delivered customer service and supported front-of-house product staging and presentation.
  • Assisted with retail admin, order coordination, and client delivery scheduling.

Retail Sales Assistant

Adairs Pty Ltd
01.2016 - 01.2017
  • Worked toward individual and store sales targets, assisted with merchandising and inventory.

Education

Bachelor of Business - Marketing

Macquarie University
11-2026

Higher School Certificate -

Mater Maria Catholic School
01.2019

Skills

  • Team leadership & conflict resolution
  • Customer engagement & sales conversion
  • Verbal communication & interpersonal rapport
  • Retail & wellness operations
  • Time management & multitasking under pressure

Languages

Swedish
Native or Bilingual

Timeline

Retail Assistant

Supercheap Auto
08.2023 - Current

Clinical Therapist

Body Catalyst (Body Sculpting & Wellness Clinic)
07.2022 - 08.2023

Polo Groom & Farmhand

Enviroganic Farm
08.2021 - 10.2021

Assistant Manager

OneWorld Collection
01.2021 - 07.2022

Retail Sales Assistant

OneWorld Collection
01.2019 - 01.2021

Retail Sales Assistant

Adairs Pty Ltd
01.2016 - 01.2017

Bachelor of Business - Marketing

Macquarie University

Higher School Certificate -

Mater Maria Catholic School
MIA TESORIERO