Mia Tessmann

• Monitored children's safety and well-being to prevent accidents and falls.
• Enforced rules to teach good manners and maintain safe environment.
• Engaging in age-appropriate activities like reading stories or playing games.
• Developed creative and educational activities to foster children's learning and development.
• Responsibly watched children while parents were out.
• Established and maintained safe, supportive and welcoming environments for children of all backgrounds.
• Communicated with parents about daily activities and any concerning behaviors.
• Engaged in open dialogue with children to foster trust and encourage expression of feelings.
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• Developed positive relationships with children through engaging interactions.
• Assisting with meals, snacks, and bedtime routines for the children.
• Maintaining a positive attitude while being patient and understanding with the children.
• Completing light housekeeping tasks such as tidying up toys and books.
• Cared for children of various ages and assisted with feeding, dressing and daily activities.
• Establishing trust through consistent communication with both parents and kids.
• Remaining alert at all times while caring for multiple children simultaneously.
• Greeting parents upon arrival home from work and providing updates on the day's events.

• Greeted customers and provided friendly customer service.
• Resolved customer complaints in a professional manner.
• Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
• Operated cash registers to process payments for goods and services.
• Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
• Balanced cash drawers at end of each shift.
• Counted and balanced cashier drawers.
• Ensured accuracy in cash handling by meticulously verifying transactions and maintaining detailed records.
• Answered customers' questions and provided information on store procedures or policies.
• Greeted customers promptly and responded to questions.
• Maintained cleanliness and organization in checkout area.
• Collaborated with team members to ensure smooth operations during peak hours.
• Resolved customer complaints and escalated issues to management when necessary.

• Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
• Checked on guests during meals to ensure satisfaction with each course.
• Communicated with kitchen staff to stay updated on item availability and customer wait times.
• Supported other wait staff members when needed during peak times; assisted with taking orders from large groups.
• Collaborated with team members to ensure efficient service and a positive dining experience for all guests.
• Greeted customers, provided menus and answered questions about menu items.
• Assisted guests with making food and beverage selections to enhance dining experience.
• Resolved customer complaints promptly to ensure satisfaction.
• Provided exceptional service to high volume of daily customers.

followed the requirements of having a RSA