Summary
Overview
Work History
Education
Timeline
Generic

MIA TOMASZEWSKI

Ballarat

Summary

Multi-talented Marketing Specialist enthusiastic about applying diverse skills to all areas of marketing. Flexible team player knowledgeable about both traditional and digital marketing strategies.

Overview

20
20
years of professional experience

Work History

Retail Sales Associate

Dan Murphys
10.2023 - Current
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.
  • Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
  • Supported store leadership in implementing new merchandising strategies to improve product positioning.
  • Conducted product demonstrations to highlight features and benefits.
  • Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
  • Implemented feedback from customer surveys to enhance shopping experience.
  • Managed cash register, ensuring accurate transactions and safeguarding against losses.

MARKETING ASSISTANT V

Ballarat North Community House Salvation Army
01.2023 - 05.2023
  • Develop a marketing campaign to promote in-house classes.
  • Digital channel reporting for Facebook and Mail Chimp.
  • Establish measurable goals for the campaign.
  • Manage digital marketing strategy to enhance engagement across multiple platforms.
  • Implement digital strategies across social media.
  • produced a branding style guide.
  • Use Canva to create various marketing materials for print and online use
  • Establish relationships within the organisation, with client's and supporters of the house.
  • Created engaging content for Pinterest, Facebook, and Instagram.
  • Strengthened brand identity with consistent messaging across various platforms including print, digital, and social media channels.
  • Increased brand awareness by implementing targeted marketing campaigns and social media strategies.

FACE TO FACE INTERVIEWER

Ipsos - Market Research
01.2023 - 04.2023
  • Conducted interviews with participants to assess eligibility.
  • Maintained accurate records of interview outcomes, ensuring timely follow-up and feedback to candidates.
  • Increased candidate engagement by conducting thorough and personable interviews.
  • Developed strong rapport with candidates, fostering open communication and trust during interviews.

MARKETING COORDINATOR

Landmark
01.2008 - 01.2011
  • Create content for publications, newspapers, catalogues, calendars, websites.
  • Develop print media including design, print production and distribution.
  • Answered general marketing department inquiries by email, phone, and mail.
  • Developed visually engaging marketing materials to support product launches and promotions.
  • Collaborated with external agencies on advertising campaigns, ensuring alignment with overall marketing objectives.
  • Enhanced brand visibility by developing and implementing targeted marketing campaigns.
  • Tracked and reported on marketing campaign responses.
  • Collaborated with cross-functional teams to establish successful execution of projects and campaigns.

MARKETING ASSISTANT

Health Wise Pharmacies Group
01.2005 - 01.2008
  • Database administration and data collation.
  • Assisting with purchasing to support catalogues.
  • Assist with the development of catalogue campaigns including design, distribution, printing and purchasing.
  • Visit pharmacies to implement campaigns, build relationships and better understand the business.
  • Input new data, updated old records and cross-checked information to keep marketing database up-to-date.
  • Updated spreadsheets with statistical, financial and non-financial information.
  • Proofread marketing collateral ahead of printing to eliminate errors.
  • Enhanced customer engagement with the development of compelling content for email newsletters and blog posts.
  • Boosted sales performance by assisting in the creation of persuasive marketing materials such as brochures and product sheets.

Education

Bachelor of Management - Business - Marketing And Tourism

Federation University
Ballarat

Diploma of Digital Marketing - Marketing

Monarch Institute
Melbourne
01-2025

Graduate Certificate - International Tourism And Hospitality

Griffith University
Queensland
10-2024

Timeline

Retail Sales Associate

Dan Murphys
10.2023 - Current

MARKETING ASSISTANT V

Ballarat North Community House Salvation Army
01.2023 - 05.2023

FACE TO FACE INTERVIEWER

Ipsos - Market Research
01.2023 - 04.2023

MARKETING COORDINATOR

Landmark
01.2008 - 01.2011

MARKETING ASSISTANT

Health Wise Pharmacies Group
01.2005 - 01.2008

Bachelor of Management - Business - Marketing And Tourism

Federation University

Diploma of Digital Marketing - Marketing

Monarch Institute

Graduate Certificate - International Tourism And Hospitality

Griffith University

Similar Profiles

CREATE PROFILE
MIA TOMASZEWSKI