Minh Phuong Tran
Abbotsford,VIC
Summary
Successful Front of House Team Member with extensive restaurant experience. Flexes easily between different positions to meet demand.
An organised professional with experience in high-volume restaurants. Fulfils customer orders while maintaining a clean and safe environment. Delivers quality food and offers excellent organisational skills.
Hardworking Kitchen Hand known for handling support tasks, mopping floors, maintaining food safety and restocking pantry items. Considered motivated and efficient worker.
Overview
4
4
years of professional experience
Work History
Kitchen Hand
Fifteen Pounds
10.2023 - 03.2024
- Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
- Chopped vegetables, cut up fruit, and prepared sauces when the kitchen staff was busy.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
Waitress
BBQ K
01.2022 - 09.2023
- Established a welcoming atmosphere by greeting each guest warmly.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Reset tables between guests by restocking low items and wiping down surfaces.
- Maintained a tidy and organised work area to preserve aesthetics and support cleanliness and quality standards.
FOH Staff Member
Zero Mode
03.2021 - 01.2022
- Developed and maintained positive working relationships with other restaurant staff and supported team to reach common goals.
- Handled high-pressure situations with poise, ensuring guests felt valued despite any challenges faced.
- Serviced guests with food and beverage requirements warmly, courteously and professionally.
- Helped guests at tables when in need of assistance.
All Rounder Works
The Penny Drop
01.2020 - 02.2021
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Demonstrated extensive menu knowledge, enabling personalized recommendations for guests based on preferences or dietary restrictions.
Education
Bachelor of Arts - Communication
Deakin University
Melbourne, VIC02.2024
Skills
- Guest Relations
- Delivering Orders to Guests
- Kitchen Cleaning and Maintenance
- Food Preparation
- Team Collaboration
- Ingredient Preparation
- Positive Attitude
- Dishwashing
- Customer Service
- Supply Restocking
- Cleaning proficiency
Languages
Vietnamese
Native or Bilingual
English
Native or Bilingual
Timeline
Kitchen Hand
Fifteen Pounds
10.2023 - 03.2024
Waitress
BBQ K
01.2022 - 09.2023
FOH Staff Member
Zero Mode
03.2021 - 01.2022
All Rounder Works
The Penny Drop
01.2020 - 02.2021
Bachelor of Arts - Communication
Deakin University
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