MIA TSIAVAS

Organised and motivated employee eager to apply time management and organisational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

• Memorised menu and offered discerning recommendations, remained steps ahead of patrons' needs and desires and accurately gauged level of interest in conversation and small talk
• Looked for ways to serve without direction and regularly pitched in by cleaning up and organising front area, replenishing condiments and napkins and clearing tables during busy times
• Greeted and talked pleasantly with customers to promote positive image for business
• Trained and mentored new FOH staff in restaurant procedures, food safety and customer service standards
• Replenished supplies and organised food preparation stations to maximise productivity
• Monitored restaurant occupancy levels and addressed seating and service issues with urgency
• Assisted servers with foodservice and cleaning needs to optimize guests' dining experiences
• Followed national, state and local safety, health and sanitation guidelines to protect guests
• Explained menu items, took orders and delivered food according to instruction
• Made meals in accordance with company standards and requirements including portioning and presentation
• Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared
• Collaborated with team to deliver timely service of items
• Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment
• Welcomed and thanked guests to demonstrate appreciation for patronage
• Assembled and served meals according to specific guest requirements
• Refilled condiments, napkins and server workstations
• Prepared workstations with ingredients and tools to increase efficiency
• Helped management stay on top of supply needs by sharing information about low or spoiled inventory
• Filled and served various beverages for customers
• Maintained safe food handling practices to prevent germ spread
• Directed patrons to restrooms and other amenities within facility
• Maintained high standards of customer service during high-volume work shifts and fast-paced operations
• Operated the drive through window and sales register accurately and efficiently