I am a highly motivated and customer focused individual with a strong work ethic. I tackle tasks and challenges with a mature and responsible approach.
Overview
6
6
years of professional experience
Work History
Fruit Picker and packer
Ayr Backpackers
11.2023 - 01.2024
My role involved being out in the fields or in the warehouse either picking the fruit to make the daily quota or packing the fruit in the warehouse
Picking and packing lemons, limes and mangos
Working with quality control standards to pack the assorted fruits
Place items in correct sized crates and containers in accordance with the paperwork.
All Rounder
FOSH Bar And Restaurant
08.2023 - 10.2023
My role was to provide a high fine dining experience to all guests in the restaurant by having excellent knowledge of all menu items including food, beverages and wine whilst being able to give any recommendations upon request
Taking orders and processing them through the POS system
Managing multiple tables and interactions whilst delivering a fine dining experience to all customers
Processed cash, card and voucher payments
Communicating with guests and coworkers effectively to ensure guest satisfaction.
Cafe Supervisor
The Cullen Cafe
01.2022 - 07.2023
Managed cafe close-downs, handling matters including counting cash, delegating tips, counting stock and coordinating staff tasks
Reviewed menus, making updates, changes, item removal and additions based on seasons and trends
Created a wide variety of drinks, including hot and iced coffees, speciality teas
Trained workers in every position, including food preparation, money handling and cleaning roles
Performed additional tasks to keep the cafe running smoothly
Greeted new customers, answered initial questions and took drink and food orders.
417 VisaCare Practitioner
Turning Point Scotland
09.2020 - 07.2023
To support adults with learning and/or physical disabilities to maintain tenancies and live independently
My day can be varied and can include activities within service users homes or supporting the person at work, college or a day service
Personal Care
Record keeping
Implementation of care plans and risk assessments
Medication administration
Liaising with service users friends/families and outside professionals
Cash handling and administration duties.
Catering Assistant/Waitress
The Laichmoray Hotel
07.2018 - 09.2020
My role was to provide a fine dining experience to guests and visitors of the hotel
I would ensure the highest levels of customer service and deal with any inquiries or complaints efficiently
To deliver quality food and a range of hot and cold beverages to guests
Trained new staff on customer service standards and the practices of the hotel
To process cash, credit card and voucher payments, including the opening and closing of tabs
To support management with the preparation and running of special events.