Mia Williams
Launceston,TAS
Summary
Being my first job, I remained loyal and successfully climbed to General Manager at the Jailhouse Grill, excelling in leadership and problem resolution. Enhanced revenue through innovative marketing strategies while ensuring compliance with food safety standards. Recognized for transforming customer feedback into loyalty, demonstrating a strong focus on hygiene practices and effective team collaboration.
Interesting in pursuing a full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Moving forward, i am motivated to grow my knowledge with willingness to expand to any industry.
Overview
4
4
years of professional experience
Work History
General Manager
Jailhouse Grill
06.2021 - Current
- Supported daily management tasks to ensure effective workflow and communication, including adjustments to POS system for easy comprehension of other staff
- Learned company policies and procedures to uphold quality standards in operations.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
- Oversaw daily restaurant operations, ensuring compliance with health and safety regulations.
- Boosted restaurant revenue by implementing innovative marketing strategies and promotions.
Education
Food And Hospitality Studies
Launceston College
Launceston, TAS11-2023
Skills
- Leadership and team building
- Problem resolution
- Team player
- Efficient multi-tasker
- Food safety
- Positive attitude
- Ability to recover from setbacks
- Fast learner
- Proficient in time management
- Strong focus on hygiene practices
Timeline
General Manager
Jailhouse Grill
06.2021 - Current
Food And Hospitality Studies
Launceston College
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