Mia Woodbridge
BRISBANE,QLD
Summary
Dedicated and results-oriented professional with strong customer service expertise and a focus on clear, effective communication. Highly experienced Assistant Manager with a proven track record of resolving enquiries and overseeing operations efficiently in fast-paced environments. Demonstrates strong capability in selecting high-quality merchandise, and managing substitutions. Technologically proficient with solid computer skills across a range of systems and applications. An organised and reliable team player with excellent time management skills and keen attention to detail.
Overview
1
1
year of professional experience
Work History
Personal Shopper (assistant manager)
coles
mango hill, QLD
07.2025 - Current
- Assisted in training new employees
- Resolved customer inquiries and complaints effectively and professionally, through phone calls or in person
- Managed online orders and ensured accurate product availability.
- Responded promptly to customer inquiries via chat and email support.
- Satisfied customers with quick, accurate service under tight deadlines.
- Processed refunds, returns and exchanges efficiently.
- Assisted in daily operations and team management for smooth workflow.
- worked in different departments when needed
Crew Member
Guzman y gomez
kippa-ring , QLD
02.2025 - 07.2025
- Assisted in preparing food items according to company standards.
- Resolved customer complaints in a timely manner while maintaining professional demeanor.
- Performed opening and closing duties such as restocking shelves or cleaning work areas.
- Addressed customer inquiries regarding products or services offered by the store.
- Operated cash registers, credit card machines and other related equipment accurately.
- Ensured accurate order taking and food assembly during peak hours.
Education
High School Diploma -
Dakabin State High School
Dakabin 10-2024
Bachelor of Biomedical Science -
Australian Catholic University
QLD03-2026
Skills
- Customer service
- Conflict resolution
- Computer skills
- Attention to detail
- Time management
- Verbal and written communication
- Cash handling
- skilled in Microsoft office (word, excel and outlook)
Timeline
Personal Shopper (assistant manager)
coles
07.2025 - Current
Crew Member
Guzman y gomez
02.2025 - 07.2025
High School Diploma -
Dakabin State High School
Bachelor of Biomedical Science -
Australian Catholic University