Mia Young
Brisbane,QLD
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
6
6
years of professional experience
Work History
Administration Officer (AO3)
The Prince Charles Hospital
05.2021 - Current
- Directed automation of office procedures such as correspondence management, recordkeeping and online communications.
- Remained solutions-oriented in face of complex problems to assist management and overall business direction.
- Trained and supervised employees on office policies and procedures.
- Performed wide-ranging administrative, financial and service-related functions.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Leveraged bookkeeping software and automated processes to reduce errors.
- Completed forms and reports to facilitate admission, transfer or discharge.
- Assisted doctors, nurses and other health professionals in all administrative needs.
- Organised travel for patients on discharge
- Used computer systems such as HCBIS and KYRA
Stock Room Associate
Country Road Group
10.2022 - Current
- Shelved new and returned inventory according to proper storage procedures.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Applied proper safety procedures in warehouse, stockroom, and store, and immediately informed management of safety concerns.
- Verified incoming products and checked delivery totals to keep system records current and accurate.
- Maintained orderly stockroom for ease of retrieval.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
- Picked and packed order items.
- Greeted store customers and discussed needs.
Crew Member
McDonalds
05.2018 - 05.2021
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
Education
Bachelor of Behavioural Science (Psychology) - Psychology
Queensland University of Technology
Brisbane, QLD11.2024
Queensland Certificate of Education -
Ferny Grove State High School
Ferny Grove, QLD11.2020
Skills
- Data Acquisition
- Database Administration
- Procedure Development
- Relationship Building
- Training and Coaching
- Team Cooperation
- Friendly and Helpful
- Organisation
- Honest and Dependable
- Goal-Driven
References
- Leah McCarthy - Administration Manager Heart and Lung Program at The Prince Charles Hospital
Ph: 07 3139 5152
Email: leah.mccarthy@health.qld.gov.au
- Jessica Fitzpatrick - Store Manager at Country Road Chermside
Email: jessica.fitzpatrick@countryroad.com.au
Timeline
Stock Room Associate
Country Road Group
10.2022 - Current
Administration Officer (AO3)
The Prince Charles Hospital
05.2021 - Current
Crew Member
McDonalds
05.2018 - 05.2021
Bachelor of Behavioural Science (Psychology) - Psychology
Queensland University of Technology
Queensland Certificate of Education -
Ferny Grove State High School