Summary
Overview
Work History
Education
Skills
References
Timeline
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Mia Young

Brisbane,QLD

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

6
6
years of professional experience

Work History

Administration Officer (AO3)

The Prince Charles Hospital
05.2021 - Current
  • Directed automation of office procedures such as correspondence management, recordkeeping and online communications.
  • Remained solutions-oriented in face of complex problems to assist management and overall business direction.
  • Trained and supervised employees on office policies and procedures.
  • Performed wide-ranging administrative, financial and service-related functions.
  • Followed detailed directions from management to complete daily paperwork and computer data entry.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Leveraged bookkeeping software and automated processes to reduce errors.
  • Completed forms and reports to facilitate admission, transfer or discharge.
  • Assisted doctors, nurses and other health professionals in all administrative needs.
  • Organised travel for patients on discharge
  • Used computer systems such as HCBIS and KYRA

Stock Room Associate

Country Road Group
10.2022 - Current
  • Shelved new and returned inventory according to proper storage procedures.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Applied proper safety procedures in warehouse, stockroom, and store, and immediately informed management of safety concerns.
  • Verified incoming products and checked delivery totals to keep system records current and accurate.
  • Maintained orderly stockroom for ease of retrieval.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
  • Picked and packed order items.
  • Greeted store customers and discussed needs.

Crew Member

McDonalds
05.2018 - 05.2021
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.

Education

Bachelor of Behavioural Science (Psychology) - Psychology

Queensland University of Technology
Brisbane, QLD
11.2024

Queensland Certificate of Education -

Ferny Grove State High School
Ferny Grove, QLD
11.2020

Skills

  • Data Acquisition
  • Database Administration
  • Procedure Development
  • Relationship Building
  • Training and Coaching
  • Team Cooperation
  • Friendly and Helpful
  • Organisation
  • Honest and Dependable
  • Goal-Driven

References

  • Leah McCarthy - Administration Manager Heart and Lung Program at The Prince Charles Hospital

     Ph: 07 3139 5152

     Email: leah.mccarthy@health.qld.gov.au

  • Jessica Fitzpatrick - Store Manager at Country Road Chermside

     Email: jessica.fitzpatrick@countryroad.com.au


Timeline

Stock Room Associate

Country Road Group
10.2022 - Current

Administration Officer (AO3)

The Prince Charles Hospital
05.2021 - Current

Crew Member

McDonalds
05.2018 - 05.2021

Bachelor of Behavioural Science (Psychology) - Psychology

Queensland University of Technology

Queensland Certificate of Education -

Ferny Grove State High School
Mia Young