Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Miah Bell

Port Macquarie,NSW

Summary

A lively individual with a background in customer service and team leadership roles. Proficient in cash handling, positive customer interactions, and POS systems. Strong interpersonal and communication skills, excelling in fast-paced environments while maintaining composure. Currently pursuing a degree in Medical Radiation Science. Key strengths include time management, teamwork, and the ability to work under pressure.

Overview

6
6
years of professional experience

Work History

Team Member

Mcdonalds
01.2018 - 01.2020
  • Utilised POS system to receive and process food and beverage orders.
  • Developed a strong work ethic, ability to work under pressure and respond to customer complaints, aggression and enquiries calmly and professionally.
  • Maintained a clean and sanitary work environment by adhering to health and safety guidelines, ensuring a safe dining experience for all customers.


Volunteer Camp Counsellor

Camp Clayton
  • Cabin Leadership: Provided leadership and guidance to a group of campers, ages 9-15, in a residential camp setting
  • Fostered a positive and inclusive environment within the cabin
  • Supervision and Safety: Ensured the safety and well-being of campers by adhering to camp policies and safety protocols
  • Monitored activities to prevent accidents
  • Activity Facilitation: Led and assisted with various camp activities, such as games, crafts, and team-building exercises
  • Tailored activities to meet the diverse needs and interests of campers
  • Mentorship: Offered support and mentorship to campers, actively listening to their concerns, providing guidance, and fostering a sense of community within the cabin group
  • Conflict Resolution: Effectively addressed and resolved conflicts among campers, promoting a positive and respectful atmosphere



Team Member

Bunnings Warehouse
01.2019 - Current
  • Cash Handling: Managed cash transactions accurately and efficiently, handling customer payments, providing change, and processing credit/debit card transactions
  • Customer Service: Delivered exceptional customer service by greeting customers, addressing inquiries, and resolving issues to ensure a positive shopping experience
  • Checkout Operations: Operated cash registers and POS systems, ensuring the accurate scanning of items, applying discounts, and processing returns or exchanges
  • Product Knowledge: Acquired in-depth knowledge of Bunnings Warehouse products to assist customers with product inquiries, locate items, and offer suitable alternatives
  • Loss Prevention: Adhered to security and loss prevention measures, identifying and addressing potential issues to mitigate losses
  • Cash Reconciliation: Conducted end-of-day cash reconciliation, balancing cash drawers and preparing accurate reports for accounting purposes
  • Barista Training: Trade Cafe at Bunnings Warehouse allowed me to deliver high-quality coffee with exceptional customer service in a fast-paced environment


Education

Medical Radiation Science (Diagnostic Radiography) -

Charles Sturt University
02.2026

Don College
12.2022

Marist Regional College
12.2020

Skills

  • Ability to stay calm under pressure
  • Time Management
  • Teamwork
  • Professionalism
  • Enthusiastic Communicator
  • Multitasking Abilities
  • First Aid/CPR
  • Barista qualifications

References

  • Macy Pinner, Team Member, Bunnings Warehouse, 0438 396 229
  • Phil Bennett, Coordinator - Builders Dept, Bunnings Warehouse, 0455 313 121

Timeline

Team Member

Bunnings Warehouse
01.2019 - Current

Team Member

Mcdonalds
01.2018 - 01.2020

Volunteer Camp Counsellor

Camp Clayton

Medical Radiation Science (Diagnostic Radiography) -

Charles Sturt University

Don College

Marist Regional College

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Miah Bell